Principal Consultant
Dell Technologies · Posted Oct 14
Enterprise infrastructure, personal computers, servers, storage, and cloud technology solutions
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About the role
Dell Technologies offers a broad AI infrastructure portfolio operating with a comprehensive partner ecosystem, and the Professional Services Organization Technical Program Management Office (PMO) helps customers optimize data center design and accelerate time-to-value in their AI transformation with ROI-driven deployments. The team supports Dell's largest customer AI deployments in customer data centers. This role leads large-scale GenAI infrastructure programs end-to-end — across rack-build and test, logistics, deployment, test, and handover — while providing strategic advisory consultation to customers and managing executive stakeholders and delivery partners.
What you will do
- Lead the delivery of cutting-edge, large-scale GenAI infrastructure programs directly enabling customers' AI strategies.
- Work with the Project Management Office, Account team, customer resources, delivery partner resources, and executive stakeholders to develop and execute comprehensive implementation plans.
- Hold overall delivery ownership and accountability across all teams, resources, and partners involved in delivering complex Gen AI infrastructure deployments.
- Provide strategic and advisory consultation to customers, drive business outcomes and shape the future of AI infrastructure at scale.
- Pre-deal engagement - Engage before deal closure and order placement to be fully immersed with customer stakeholders, internal order status, and potential issues before the project kicks off.
- End-to-end delivery ownership - Own delivery across rack-build and test, logistics, deployment, test, and handover.
- Partner management - Manage Dell Technologies’ s delivery partners for all relevant aspects of the solution.
- Executive stakeholder management - Lead executive-level stakeholder communications and relationship management, both internally and with the customer. Program governance - Maintain strong program governance coupled with pragmatism and agility.
- On-site presence - Maintain regular on-site presence in the datacenter.
- Installation & acceptance oversight - Oversee performance of installation and client acceptance of capitalized equipment, enterprise software systems, or system integration projects and engagements.
- Strategic consultation - Provide strategic and advisory consultation to the customer, driving the business outcome.
- Quality assurance - Ensure quality service and operational performance across all project deliverables.
- Cross-functional alignment - Focus the customer and cross-functional teams on working together to achieve the end-state solution, driving the business outcome and vision while advising the customer on risks and opportunities.
- Cost & investment management - Effectively allocate and manage costs and investments for technology and resources across the program.
- Dependency & risk management - Inform, manage, report, and practice mitigation, avoidance, and acceptance of dependency and impact management via a consistent program approach and communications.
Skills used in this role
What the employer is looking for
- 20+ years of experience managing large, complex technology projects involving program-level hardware infrastructure implementations in customer data centers.
- Extensive experience in managing large-scale hardware and infrastructure deployments/programs. * Candidates with software or migration backgrounds only will not be considered.
- Demonstrated previous experience delivering large-scale, high-value IT infrastructure deployments
- Ability to understand and articulate the key components of HPC and GenAI infrastructure deployments to
- Hands-on experience in the data center, whether in current role or in an appropriately recent timeframe.
- Program Management: Strong experience in program management including planning, senior management interfacing, influencing, and negotiating with customers and various project stakeholders. Experience managing subcontracted parties such as cabling and liquid cooling suppliers and others.
- Location & On-site Requirements Most projects will be physically deployed and there will be a high amount of on-site time in data centers during planning phases.
- This role requires high adaptability with travel driven entirely by project milestones and client needs.
Preferred qualifications
- Experience deploying, or managing deployment of, large-scale structured cabling in data centers. Experience, or at least understanding, of direct liquid cooling solutions in data centers.
- Previous experience or exposure to NVIDIA GPU products. PMI certified experience applying Six Sigma methodology and Advanced knowledge of business/technology transformation programs
Benefits and support
- Compensation and benefits are detailed in the job posting
About Dell Technologies
Dell Technologies is a multinational technology company that develops, sells, repairs, and supports computers and related products and services. The company provides foundational infrastructure for enterprises, ranging from personal computers and servers to cutting-edge AI factories and cloud data solutions.
- Industry
- Hardware
- Company size
- 10001+ employees
- Founded
- 1984
- Location
- Round Rock, Texas, USA
- Funding stage
- Public Company
Leadership
Chairman and Chief Executive Officer
Vice Chairman and Chief Operating Officer
David Kennedy
Chief Financial Officer
John Roese
Global Chief Technology Officer & Chief AI Officer
Jennifer Saavedra
Chief Human Resources Officer
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