Platform Software Engineer 2
Oracle · Posted Oct 27
Cloud infrastructure, enterprise software, database systems, and AI-powered business applications
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About the role
The role sits within Oracle's platform software engineering organization, building and supporting shared services, integration adapters, and SDK surfaces used by downstream teams. Work spans REST services, integration code, GenAI processes/tools, API versioning and lifecycle, and observability and resilience improvements. The engineer also troubleshoots customer-reported defects, follows security and coding standards, and handles maintenance, testing, and automation for platform reliability.
What you will do
- Delivers new applications, reports & GenAI processes/tools under moderate supervision, including minor enhancements to REST services, SDKs and integration code. Troubleshoots issues across components using standard diagnostic methodologies, helping maintain reliability and backward compatibility. Monitors and analyzes performance for jobs and modules; proposes small improvements to observability and resilience. Updates design documentation and notes and participates in POC implementations within defined guidelines.
- Is familiar with generating, testing and fixing code using coding agents such as codex or claude and with using AI to provide creative solutions in order to meet business requirements.
- Deliver minor enhancements to shared services, integration adapters, or SDK surfaces within defined guardrails.
- Apply compatibility/versioning rules during fixes and minor rollouts to protect downstream teams.
- Propose small observability/resilience improvements based on API/SDK usage signals for a subsystem.
- Contributes to designing software solutions and analyzes requirements to achieve business and operational goals, with limited guidance.
- Adheres to all phases of the software development lifecycle.
- Applies working knowledge to develop and review code for new software features and enhancements following design specifications and develops documents to clarify software design and code.
- Conducts debugging and troubleshooting to identify and fix simple and moderately complex software issues.
- Develops fixes for identified issues.
- Implements software testing (e.g., functional testing), quality assurance processes, software error logging, monitoring, and observability for effective debugging, following established frameworks.
- Supports the implementation of standard and non-standard performance profiling and optimization of coding.
- Troubleshoots and resolves standard and non-standard issues related to application programming interface (API) functionality and integration.
- Implements standard and non-standard API versioning, lifecycle, and interoperability strategies.
- Collaborates with own team and begins to network outside of team to understand customer issues and align solutions.
- May provide technical guidance and support to customers regarding customer-reported issues, with limited supervision.
- Assists peers to advocate for customers' interests and suggests product enhancements based on feedback.
- Influences efforts to ensure customer satisfaction through timely resolution of issues and effective communication.
- Utilizes working knowledge to implement customer issue and/or defect handling and training processes, with some guidance.
- Collaborates with experienced colleagues to investigate and troubleshoot product maintenance issues to ensure customer agreement on short- and long-term solutions.
- Begins to collaborate with the team to establish and follow development practices and coding standards.
- Assists in ensuring code quality and adherence to broad acceptance criteria during development.
- Demonstrates working knowledge of industry best practices and applies them to software development processes.
- Assists in implementing secure coding practices to prevent security vulnerabilities.
- Performs periodic maintenance and testing operations for systems that require upgrading or patching (e.g., for critical vulnerabilities), with limited guidance.
- Assists in driving improvements, ensures automation, testing, and debugging of systems to ensure service/product availability, health, support, and reliability.
- Tracks timelines with minimal supervision, ensuring work is completed in a timely manner and is in alignment with project requirements. Prioritizes and adjusts work as resources or timelines change, with some guidance.
- Collaborates within a team to better understand expectations and achieve shared objectives. Leverages a foundational understanding of business, stakeholder, and/or customer needs to build partnerships with limited guidance. Actively listens and asks questions to enhance collaboration.
- Identifies and addresses issues, escalating problems to senior staff as needed in accordance with standard procedures. Compiles and reviews data and/or information from multiple sources to troubleshoot standard and non-standard errors.
- Seeks opportunities to gain knowledge and learn new skills and/or tools aligned with industry trends and best practices. Utilizes feedback and training to improve skills. Participates in a culture of continuous learning and knowledge sharing.
- Implements updates to processes, protocols, and workflows to increase efficiency and effectiveness as directed with some guidance. Contributes to ideation for future process improvements.
Skills used in this role
Benefits and support
- Compensation and benefits are detailed in the job posting
About Oracle
Oracle Corporation is a multinational computer technology company specializing in cloud-engineered hardware, enterprise software, and database management systems. It provides comprehensive cloud solutions such as Oracle Cloud Infrastructure (OCI) and Oracle Cloud Applications (OCA) to power digital transformations globally. Headquartered in Austin, Texas, Oracle is a major player in enterprise AI integration and database solutions.
- Industry
- Cloud Computing
- Company size
- 141000 employees
- Founded
- 1977
- Location
- Austin, Texas, USA
- Funding stage
- Public Company
Funding
Public Company · $56B raised
- 2025-10-24Post IPO Debt$18B
- 2025-02-03Conventional Debt$18B
Leadership
Lawrence J. Ellison
Chairman of the Board and Chief Technology Officer
Clay Magouyrk
Chief Executive Officer
Mike Sicilia
Chief Executive Officer
Hilary Maxson
Chief Financial Officer
Jae Evans
Global Chief Information Officer and Executive Vice President
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