Platform Customer Engineer, Manufacturing and Conglomerates
Google · Posted Oct 27
Search engine, cloud computing, software, hardware, and artificial intelligence services
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About the role
The Google Cloud Platform team helps customers across industries digitally transform using cloud technology built for security, reliability, and scalability, running the full stack from infrastructure to applications, devices, and hardware. As a Platform Customer Engineer, you act as the customer's primary technical partner and trusted advisor, working with technical Sales teams on demos, proofs-of-concept, and cross-pillar solution architecture. The role focuses on the Manufacturing and Conglomerates segment, driving technical wins, defining delivery and consumption plans, and supporting post-sales transitions.
What you will do
- As a Platform Customer Engineer (CE), you will partner with technical Sales teams to differentiate Google Cloud to our customers. You will serve as the customer’s primary technical partner and trusted advisor, engaging in technical-led conversations to understand their business issues. You will troubleshoot technical questions and roadblocks, engage in proofs-of-concepts and demos, and use your expertise to architect cross-pillar cloud solutions that solve these business issues. You will drive the technical win and define the delivery and consumption plans. You will use your presentation skills to engage with technical and business leaders, and persuasively present practical and useful solutions on Google Cloud. You will have excellent technical, communication and organizational skills.
- You will focus on identifying, pursuing, and winning new business workloads and driving penetration testing within existing ones as a technical generalist. You will blend sales prowess, market knowledge and direct technical engagement.
- Develop and own the technical account plan and strategy, participating in planning and supporting specific sales motions.
- Combine sales, programming, and solutions architecture to show the value of Google Cloud Platform across the portfolio through demos, pilots, and in-depth workshops.
- Architect cross-pillar solutions, drive technical wins, and define initial delivery plans for customers; continue to lead the technical engagement in the solution phase.
- Facilitate the post-sales transition by supporting pricing activities and transitioning the final delivery plan to implementation teams.
- Maintain awareness of progress against the delivery plan, providing support to cross-functional teams during ramp, delivery, migration, or implementation phases.
Skills used in this role
What the employer is looking for
- Bachelor's degree or equivalent practical experience.
- 4 years of experience with cloud native architecture in a customer-facing or support role.
- Experience with cloud engineering, on-premise engineering, virtualization, or containerization platforms.
- Experience engaging with, and presenting to, technical stakeholders and executive leaders.
- Experience in programming languages, debugging, systems design, prototyping, demos, or customer workshops.
- Experience translating customer objectives into integrated cloud solutions across multiple domains.
Preferred qualifications
- Experience selling technical solutions in one or more of the following: infrastructure modernization, application modernization, data management, data analytics, Cloud AI, networking, migrations, security.
- Experience managing the entire business cycle (e.g., defining the delivery and consumption plan and transitioning it for execution).
- Experience building long-term technical strategies to uncover new workloads with customers.
- Experience with security concepts (e.g., encryption, identity management, access control, attack vectors, or penetration testing).
Benefits and support
- Compensation and benefits are detailed in the job posting
About Google
Google LLC is an American multinational technology company focusing on artificial intelligence, online advertising, search engine technology, cloud computing, computer software, quantum computing, e-commerce, and consumer electronics. As a subsidiary of Alphabet Inc., it is widely recognized for services like Google Search, YouTube, Android, and the Gemini AI ecosystem.
- Industry
- Internet
- Company size
- 180000+ employees
- Founded
- 1998-09-04
- Location
- Mountain View, California, USA
- Funding stage
- Public Company
Funding
Public Company · $25M raised
- 1999-06-07Series A$25M
Leadership
Chief Executive Officer
Senior Vice President and Chief Financial Officer
Senior Vice President and Chief Business Officer
Chief Executive Officer, Google Cloud
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