Payments Risk Analyst II
Coinbase · Posted Oct 30
Cryptocurrency exchange, digital wallet, custody, and blockchain infrastructure services
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About the role
Coinbase is a remote-first company on a mission to increase economic freedom, building the future of finance. The Payments Risk team investigates fraud and abuse across payment channels such as chargebacks, ACH returns, wire disputes, and account takeovers. This role reviews escalated customer accounts, analyzes fraud trends, and supports process documentation and improvements to mitigate payments risk.
What you will do
- Conduct detailed reviews of escalated customer accounts to identify and mitigate payments fraud risks, including chargebacks, ACH returns, wire disputes, and account takeovers.
- Analyze fraud trends and patterns in payment activities, providing actionable insights to Payments Risk management.
- Collaborate with the Payments Risk investigations team to provide feedback on rule performance and risk logic.
- Support the development and documentation of review processes to enhance operational efficiency.
- Identify inefficiencies in workflows and recommend process improvements to mitigate risk exposure.
- Maintain high standards of accuracy and timeliness in fraud investigations and risk assessments.
Skills used in this role
What the employer is looking for
- Minimum of 1 year of experience in payments risk, fraud analysis, or risk operations within financial services or e-commerce.
- Strong understanding of payments systems, fraud detection methodologies, and risk mitigation strategies.
- Excellent analytical and investigative skills with the ability to identify patterns and root causes of fraud.
- Proficiency in English communication, both written and verbal.
- BA/BS degree or equivalent practical experience.
- Demonstrated ability to work collaboratively in a fast-paced, in-office environment.
- Passion for combating fraud and abuse, with a proactive and detail-oriented approach.
- Demonstrates the ability to responsibly use generative AI tools and copilots (e.g., LibreChat, Gemini, Glean) in daily workflows, continuously learn as tools evolve, and apply human‑in‑the‑loop practices to deliver business‑ready outputs and drive measurable improvements in efficiency, cost, and quality.
Preferred qualifications
- Knowledge of blockchain analytics and fraud trends within the cryptocurrency ecosystem.
- Familiarity with tools and technologies used in payments risk management.
Benefits and support
- Bonus eligibility
- Medical insurance
- Dental insurance
- Vision insurance
About Coinbase
Coinbase is a leading financial technology company that operates a secure online platform for buying, selling, transferring, and storing digital assets. Serving retail consumers, institutional investors, and developers worldwide, the company provides comprehensive exchange capabilities, institutional custody services, and scalable blockchain infrastructure like the Base network. Its mission is to increase economic freedom around the world by building the foundational financial rails for the cryptoeconomy.
- Industry
- Cryptocurrency
- Company size
- 4300+ employees
- Founded
- June 2012
- Location
- San Francisco, California, USA
- Funding stage
- Public Company
Funding
Public Company · $547M raised
- 2025-12-19Post IPO Equity$2.6B
- 2021-08-13Post IPOUndisclosed
- 2021-05-17Post IPO$1.25B
- 2020-07-01Series U$75M
- 2018-10-01Series E$300M
Leadership
Co-Founder and Chief Executive Officer
President and Chief Operating Officer
Chief Financial Officer
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