Payment Lifecycle Analyst
JPMorgan Chase · Posted Oct 22
Global banking, investment, credit card, mortgage, and asset management services
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About the role
The Payments Operations team at JPMorgan Chase oversees the transfer of funds between parties and works to strengthen the firm's payment operations framework. The role sits within digital payments and cash/treasury operations, involving global payment processing, controls, automation technologies, and data analysis. As a Payment Lifecycle Analyst, you will resolve exceptions, drive process optimization projects, engage stakeholders, and coach junior team members while applying cybersecurity and anti-fraud controls.
What you will do
- Utilize independent judgment and technical expertise to resolve exceptions and enhance control environments for technical, financial, and operational processes.
- Conduct research and data analysis to address non-routine payment lifecycle issues and ensure accurate, timely fund transfers across various products.
- Define project requirements and metrics using process models, and lead or contribute to process optimization initiatives to improve quality and customer experience.
- Apply knowledge of systems architecture and automation technologies to support process optimization and build effective relationships with stakeholders and teams.
- Coach, train, and mentor team members to uphold high service standards and serve as an escalation point for junior team members.
Skills used in this role
What the employer is looking for
- Advanced knowledge of global payment processing operations and systems architecture to support operational efficiency and change management.
- Proficiency in data analysis techniques to interpret and communicate insights for informed decision-making with senior stakeholders.
- Commercial and growth mindset to adapt to fast-paced environments and new business initiatives, with strong interpersonal and communication skills.
- Understanding of cybersecurity controls and anti-fraud strategies to protect information and systems, and ability to navigate dynamic environments with evolving priorities.
- Familiarity with continuous improvement methodologies and design-thinking techniques to drive continuous improvement initiatives.
Preferred qualifications
- Knowledge of ISO or Swift message processing or management.
- Experience with operations, controls and problem solving related to Payments, Cash, Treasury Operations.
- Experience in global payments and understanding of accounting and money movement processes.
Benefits and support
- Compensation and benefits are detailed in the job posting
About JPMorgan Chase
JPMorgan Chase & Co. is one of the oldest, largest, and most diversified financial services institutions in the world. Operating globally through the J.P. Morgan and Chase brands, the firm provides a comprehensive range of financial solutions including investment banking, consumer and commercial banking, transaction processing, and asset management. Serving millions of consumers and many of the world's most prominent corporate, institutional, and government clients, the company combines deep market expertise with extensive technological investments.
- Industry
- Banking
- Company size
- 320000+ employees
- Founded
- 1799
- Location
- New York, New York, USA
- Funding stage
- Public Company
Leadership
Chairman and Chief Executive Officer
Chief Financial Officer
Chief Operating Officer
Global Chief Information Officer
CEO, Asset & Wealth Management
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