Partner Enablement Operations Manager
Databricks · Posted Oct 7
Data, analytics, machine learning, and generative AI intelligence platform services
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About the role
Databricks is the Data and AI company, offering a unified Data + AI Platform used by more than 20,000 organizations worldwide. The Partner Enablement Operations Manager is a senior operator and builder responsible for designing and running a scalable, predictable, and data-driven operating model for partner enablement. The role serves as the operational backbone and strategic integrator connecting global strategy to regional execution across AMER, EMEA, and APJ, building governance, automation, and AI-enabled workflows that help the partner ecosystem scale.
What you will do
- Own the partner enablement operating model, including core planning cadences, governance mechanisms, and execution frameworks that connect strategy to execution.
- Run QBRs, MBRs, and executive reviews for partner enablement leadership, using clear metrics and forward-looking insights to drive accountability and decision-making.
- Lead end-to-end execution of partner enablement initiatives, ensuring timelines, dependencies, and deliverables are managed effectively across functions and regions.
- Build and maintain dashboards and operating reviews that surface partner engagement, program performance, risk signals, and areas requiring intervention.
- Act as a key point of contact for cross-regional operational issues and escalations, resolving immediate friction while converting recurring issues into structural improvements.
- Design and implement scalable workflows, SOPs, SLAs, and intake mechanisms that improve consistency, reduce manual effort, and create a better experience for internal stakeholders and partners.
- Introduce AI-enabled and automation-first workflows for intake, reporting, support, certification, and partner operations where they can safely improve speed, quality, and scale.
- Collaborate closely with the Partner organization, Learning and Enablement, Professional Services, and other cross-functional teams to remove friction and improve execution across the partner ecosystem.
- Partner closely with the broader operations business to drive cross-functional leverage of ideas and excellence, ensuring new methods and operational innovations are scaled beyond just partner operations.
- Establish clear ownership models, decision rights, and governance guardrails to support regional nuance without creating shadow processes or operational inconsistencies.
- Architect and maintain automated intake management workflows and SLA tracking mechanisms to optimize request processing and eliminate wait-time bottlenecks.
- Establish standardized metric definitions and executive reporting frameworks that pair activity and outcome indicators to ensure reporting integrity across cross-functional teams.
Skills used in this role
What the employer is looking for
- 10+ years of experience in Learning Operations, Program Management, Professional Services Operations, or a related operational leadership field in a high-growth technology environment.
- Proven experience supporting global or multi-region teams and translating central strategy into executable operating plans.
- Preferred experience in the Data & AI space, with a strong understanding of Databricks' platform capabilities, key differentiators, and end-to-end solutions, and the ability to work effectively with technical stakeholders.
- Demonstrated ownership of operating cadence, forecasting, planning, and execution frameworks in a complex, matrixed environment.
- Strong analytical capability and the ability to turn data into executive insight, operational decisions, and measurable business outcomes.
- Experience improving processes and workflows, with a clear track record of reducing manual effort and increasing scale through automation or AI-enabled solutions.
- Strong stakeholder management skills and the ability to influence senior leaders across functions without direct authority.
- Ability to work independently, manage priorities across time zones, and drive execution in ambiguous, fast-moving environments.
- Must be open to working a flexible schedule, including frequent late hours to accommodate discussions with the broader enablement team and partner liaisons, the majority of whom are based in the AMER timezone.
- Demonstrated ability to drive cross-functional alignment and lead strategic delivery across matrixed global organizations.
- Experience designing and optimizing workflow automation, structured intake management, and operational reporting engines with strict metric definition discipline.
Preferred qualifications
- Experience in partner enablement, customer education, learning operations, or training operations.
- Deep expertise working with and for System Integrators (SIs) and ISVs, with a strong grasp of their core operational principles and business models.
- Fluency with AI tools, workflow automation, and analytics platforms used to streamline operations and generate actionable insights.
- Strong commercial and operational acumen, including comfort with utilization, forecasting, partner spend, margin thinking, or RevOps-aligned execution.
- Experience operating in a highly matrixed international environment with sensitivity to regional and cultural nuance.
Benefits and support
- Compensation and benefits are detailed in the job posting
About Databricks
Databricks is a data and artificial intelligence company that provides a unified Data Intelligence Platform built on a lakehouse architecture. The platform combines data engineering, data warehousing, machine learning, and generative AI to help organizations manage and scale their data assets natively across major cloud providers. Founded by the original creators of Apache Spark, Databricks enables thousands of enterprises worldwide to power advanced analytics, business intelligence, and autonomous AI agents.
- Industry
- Data and AI Platform Software
- Company size
- 17300+ employees
- Founded
- 2013
- Location
- San Francisco, California, USA
- Funding stage
- Private Company
Funding
Private Company · $25.2B raised
- 2026-08-13Series L$5.0B
Leadership
Co-founder and Chief Executive Officer
Co-founder and Chief Technology Officer
Co-founder and Executive Chairman
Chief Financial Officer
Co-founder and Chief Architect
Recent coverage
Databricks Newsroom
Databricks Closes $5 Billion Strategic Funding at $190 Billion Valuation2026-08-13
Databricks Newsroom
Databricks Announces Strategic Funding at a $188 Billion Valuation2026-07-16
Databricks Newsroom
Databricks Accelerates Investments in Agent Bricks, Lakebase and Databricks Apps2025-12-16