Package Specialist-SAP Solution Manager
IBM · Posted Nov 3
Hybrid cloud, artificial intelligence, enterprise software, quantum computing, and IT consulting services
Get a personal compatibility score
Add a resume for personal matches
About the role
IBM Consulting works with leading companies across industries to shape hybrid cloud and AI journeys, supported by IBM technology, strategic partners, and Red Hat. The SAP Solution Manager role designs, implements, and maintains the module to optimize SAP system landscapes, monitoring, and support processes. The specialist collaborates with business stakeholders to gather requirements and develop solutions that meet business needs.
What you will do
- Design and Configure Solution Manager Processes: Design and configure Solution Manager processes, including system monitoring, incident management, and problem management, to ensure seamless integration with other SAP modules and third-party systems.
- Develop and Maintain Customizations: Develop and maintain Solution Manager customizations, interfaces, and reports to meet business needs and optimize SAP system landscapes.
- Test and Troubleshoot Issues: Test and troubleshoot Solution Manager issues, identifying and resolving errors and inconsistencies to ensure smooth operation.
- Provide Training and Support: Provide training and support to end-users on Solution Manager functionality and best practices to ensure effective usage.
- Analyze and Optimize Processes: Analyze and optimize SAP system landscapes, monitoring, and support processes, identifying opportunities for improvement and implementing changes.
- IT Service Management Best Practices: Strong knowledge of IT service management best practices, ensuring seamless integration with other SAP modules and third-party systems.
Skills used in this role
What the employer is looking for
- Exposure to SAP Solution Manager: Experience working with SAP Solution Manager, including designing, implementing, and maintaining the module to optimize SAP system landscapes, monitoring, and support processes.
- Knowledge of SAP ECC and IT Service Management: Strong knowledge of SAP ECC and IT service management best practices to ensure seamless integration with other SAP modules and third-party systems.
- Experience with Cloud ALM and Focused Run: Experience working with Cloud ALM and Focused Run to analyze and optimize SAP system landscapes, monitoring, and support processes.
- Understanding of System Monitoring and Incident Management: Experience with system monitoring, incident management, and problem management processes to identify and resolve errors and inconsistencies.
- Familiarity with Customization and Interface Development: Exposure to developing and maintaining Solution Manager customizations, interfaces, and reports to meet business needs.
- Cloud ALM Experience: Exposure to working with Cloud ALM, analyzing and optimizing SAP system landscapes, monitoring, and support processes to ensure seamless integration with other SAP modules and third-party systems.
- Focused Run Knowledge: Experience working with Focused Run, identifying opportunities for improvement and implementing changes to optimize SAP system landscapes, monitoring, and support processes.
Benefits and support
- Compensation and benefits are detailed in the job posting
About IBM
International Business Machines Corporation (IBM) is a global technology and consulting company that provides hybrid cloud, artificial intelligence, and enterprise infrastructure solutions. Operating in over 175 countries, IBM helps businesses across industries modernize operations, secure data, and drive digital transformation through platforms like watsonx and Red Hat OpenShift. Founded over a century ago, the company remains a pioneer in high-performance computing, enterprise automation, and quantum technology.
- Industry
- Information Technology
- Company size
- 260,000+ employees
- Founded
- June 16, 1911
- Location
- Armonk, New York, USA
- Funding stage
- Public Company
Funding
Public Company · $3.5B raised
- ·Post Ipo Debt$150M
Leadership
Chairman, President and Chief Executive Officer
Senior Vice President and Chief Financial Officer
Senior Vice President, Software and Chief Commercial Officer
Senior Vice President, IBM Consulting
Senior Vice President, Marketing and Communications
Recent coverage
GuruFocus
IBM Launches Advanced AI Governance Systems, Enhancing Enterprise Security and Control2026-10-27
Constellation Research
IBM Delivers Strong Q3, Sees 4% to 5% Revenue Growth in 20262026-10-21
IBM Newsroom
IBM Consulting Expands AI Capabilities to Accelerate Enterprise Transformation at Think 20262026-05-06