Package Consultant-SAP CX
IBM · Posted Oct 5
Hybrid cloud, artificial intelligence, enterprise software, quantum computing, and IT consulting services
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About the role
IBM Consulting builds long-term client relationships and helps leading companies across industries shape their hybrid cloud and AI journeys, backed by IBM technology, strategic partners, and Red Hat. As a Package Consultant specializing in SAP CX, the role focuses on implementing and configuring SAP CX solutions for clients. The consultant works closely with clients, project managers, and team members to understand business needs, identify gaps, and develop solutions covering Commerce Cloud, Marketing Cloud, Sales Cloud, and Customer Data Cloud.
What you will do
- Design SAP CX Solutions: Analyze business requirements and design SAP CX solutions to meet client needs, ensuring alignment with their business objectives and goals.
- Implement SAP CX Modules: Configure and implement SAP CX modules, including Commerce Cloud, Marketing Cloud, Sales Cloud, and Customer Data Cloud, to deliver comprehensive solutions.
- Develop Technical Documentation: Create and maintain technical documentation, including configuration documents and testing scripts, to ensure solution quality and facilitate future maintenance.
- Ensure Solution Quality: Perform unit testing, integration testing, and user acceptance testing (UAT) to ensure solution quality and identify areas for improvement.
- Deliver Client Support: Provide training and support to clients on SAP CX functionality and best practices, enabling them to maximize the value of their SAP CX investment.
Skills used in this role
What the employer is looking for
- Experience with SAP CX Configuration: Exposure to configuring and implementing SAP CX modules, including Commerce Cloud, Marketing Cloud, Sales Cloud, and Customer Data Cloud.
- SAP CX Solution Design: Experience with analyzing business requirements and designing SAP CX solutions to meet client needs.
- Technical Documentation Development: Exposure to creating and maintaining technical documentation, including configuration documents and testing scripts.
- Testing and Quality Assurance: Experience with performing unit testing, integration testing, and user acceptance testing (UAT) to ensure solution quality.
- SAP Integration Knowledge: Exposure to integrating SAP CX with other SAP systems, such as SAP ERP, SAP CRM, and SAP BW.
- SAP CX Releases Knowledge: Exposure to staying up-to-date with SAP CX releases, patches, and new features, and applying this knowledge to client projects to ensure solutions remain current and effective.
- SAP Systems Integration: Experience with integrating SAP CX with other SAP systems, such as SAP ERP, SAP CRM, and SAP BW, to deliver comprehensive and connected solutions.
- SAP CX Best Practices: Exposure to providing training and support to clients on SAP CX functionality and best practices, enabling them to maximize the value of their SAP CX investment.
Benefits and support
- Compensation and benefits are detailed in the job posting
About IBM
International Business Machines Corporation (IBM) is a global technology and consulting company that provides hybrid cloud, artificial intelligence, and enterprise infrastructure solutions. Operating in over 175 countries, IBM helps businesses across industries modernize operations, secure data, and drive digital transformation through platforms like watsonx and Red Hat OpenShift. Founded over a century ago, the company remains a pioneer in high-performance computing, enterprise automation, and quantum technology.
- Industry
- Information Technology
- Company size
- 260,000+ employees
- Founded
- June 16, 1911
- Location
- Armonk, New York, USA
- Funding stage
- Public Company
Funding
Public Company · $3.5B raised
- ·Post Ipo Debt$150M
Leadership
Chairman, President and Chief Executive Officer
Senior Vice President and Chief Financial Officer
Senior Vice President, Software and Chief Commercial Officer
Senior Vice President, IBM Consulting
Senior Vice President, Marketing and Communications
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