Package Consultant-Salesforce
IBM · Posted Nov 4
Hybrid cloud, artificial intelligence, enterprise software, quantum computing, and IT consulting services
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About the role
IBM Consulting works with leading companies across industries to support their hybrid cloud and AI journeys, using strategic partners, IBM technology, and Red Hat. The role is a Salesforce Package Consultant focused on designing, implementing, and supporting Salesforce CRM solutions with LWC and integration experience. The consultant will guide clients from business analysis through system configuration and user adoption using Agile, Scrum, and Waterfall methodologies.
What you will do
- A career in IBM Consulting is built on long-term client relationships and close collaboration worldwide. You’ll work with leading companies across industries, helping them shape their hybrid cloud and AI journeys. With support from our strategic partners, robust IBM technology, and Red Hat, you’ll have the tools to drive meaningful change and accelerate client impact. At IBM Consulting, curiosity fuels success. You’ll be encouraged to challenge the norm, explore new ideas, and create innovative solutions that deliver real results. Our culture of growth and empathy focuses on your long-term career development while valuing your unique skills and experiences. As a Salesforce Package Consultant, you will specialize in designing, implementing, and supporting Salesforce CRM solutions with LWC and integration experience. You will guide clients through the entire process, from business analysis to system configuration and user adoption, utilizing your expertise in Agile, Scrum, and Waterfall methodologies.
- Design and Implement Solutions: Develop tailored solutions to address clients' business needs by understanding their unique challenges and leveraging Salesforce's extensive offerings.
- Execute System Testing: Conduct system testing, user acceptance, and change management to ensure a successful implementation and long-term user adoption.
- Deliver Client-Facing Support: Provide expert guidance to clients throughout the entire process, from business analysis to system configuration and user adoption.
- Apply Methodologies: Utilize Agile, Scrum, and Waterfall methodologies to ensure a smooth software development lifecycle.
- Develop Training Programs: Create training programs to ensure successful user adoption and long-term usage of the implemented solutions.
- System Testing Execution: Experience executing system testing, user acceptance, and change management to ensure successful implementation and long-term user adoption.
- Software Development Lifecycle Management: Experience working within a software development lifecycle, with the ability to utilize methodologies to ensure smooth delivery.
Skills used in this role
What the employer is looking for
- Salesforce CRM Solutions Exposure: Experience working with Salesforce CRM solutions, including designing, implementing, and supporting solutions with LWC and integration experience.
- Agile Methodologies Application: Exposure to Agile, Scrum, and Waterfall methodologies, with the ability to apply them to ensure a smooth software development lifecycle.
- Business Analysis Understanding: Exposure to business analysis, with the ability to understand clients' unique challenges and develop tailored solutions to address their business needs.
- Integration Experience: Exposure to integrating Salesforce CRM solutions with other systems, enhancing the ability to design and implement comprehensive solutions.
- Advanced LWC Knowledge: Experience working with Lightning Web Components (LWC), enabling the development of customized and efficient Salesforce solutions.
- Waterfall Methodology Familiarity: Exposure to Waterfall methodology, allowing for the application of this approach to ensure a smooth software development lifecycle.
Benefits and support
- Compensation and benefits are detailed in the job posting
About IBM
International Business Machines Corporation (IBM) is a global technology and consulting company that provides hybrid cloud, artificial intelligence, and enterprise infrastructure solutions. Operating in over 175 countries, IBM helps businesses across industries modernize operations, secure data, and drive digital transformation through platforms like watsonx and Red Hat OpenShift. Founded over a century ago, the company remains a pioneer in high-performance computing, enterprise automation, and quantum technology.
- Industry
- Information Technology
- Company size
- 260,000+ employees
- Founded
- June 16, 1911
- Location
- Armonk, New York, USA
- Funding stage
- Public Company
Funding
Public Company · $3.5B raised
- ·Post Ipo Debt$150M
Leadership
Chairman, President and Chief Executive Officer
Senior Vice President and Chief Financial Officer
Senior Vice President, Software and Chief Commercial Officer
Senior Vice President, IBM Consulting
Senior Vice President, Marketing and Communications
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