Operational Excellence
Microsoft · Posted Oct 14
Software, cloud computing, artificial intelligence, and hardware services
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About the role
The Operational Excellence role sits within BSO (Business Sales & Operations), supporting Sales Operations, Planning and Enablement functions and strengthening how the organisation uses data, technology and AI to drive better business decisions and execution. The role brings together business analytics, data visualisation, scenario modelling and tooling to turn complex business information into clear, actionable insights across fiscal year Planning, Fast Start, Segmentation, Territory design and Resource allocation. It also identifies opportunities to simplify work through AI, automation and fit-for-purpose tools, building scalable capabilities that improve productivity across the organisation.
What you will do
- Data-driven decision support: Analyse large and complex datasets and translate them into clear, practical insights that enable BSO and Area leaders to make better-informed planning and operational decisions.
- Data visualisation & Power BI: Design and build intuitive Power BI dashboards, analytical views and visualisations that surface the key trends, outliers, risks and opportunities behind the data, rather than simply reporting metrics.
- Area insights: Develop clear, relevant Area/Subsidiary -level views and insights that enable Areas to understand their business, identify where action is required and make informed decisions.
- Scenario modelling: Build analytical models and tools that allow teams to test different scenarios and understand the potential impact of decisions across segmentation, territories, resource allocation and other planning choices.
- Fast Start enablement: Develop the analytical and modelling capabilities required to support Fast Start, giving BSO and Area teams clear visibility to support planning decisions and execution.
- Enablement tooling: Develop and improve tools and digital capabilities that enable programmes and content to scale effectively across the organisation.
- AI & automation: Identify practical opportunities to apply AI, Copilot and automation to simplify processes, improve the way data is consumed and reduce manual effort..
Skills used in this role
What the employer is looking for
- Demonstrated experience working with large and complex datasets, with the ability to structure, analyse and interpret data effectively.
- Advanced Power BI and Excel capability, including data modelling, visualisation, dashboards and scenario analysis.Strong ability to turn complex datasets into simple insights, visualisations and recommendations for business audiences.
- Proven ability to identify trends, outliers, patterns and opportunities within data.Experience building practical analytical tools and solutions to support business planning and decision-making.
- Ability to work effectively across a complex, highly matrixed environment, connecting multiple stakeholders, priorities, processes and data sources.
- Understanding of BSO processes and sales planning disciplines and how they come together to support field execution would be an advantage
Benefits and support
- Compensation and benefits are detailed in the job posting
About Microsoft
Microsoft Corporation is a multinational technology company that develops, licenses, and supports a wide range of software products, services, and hardware devices. Best known for its Windows operating systems, Microsoft 365 productivity suite, and Xbox gaming consoles, the company has expanded heavily into enterprise cloud computing via Azure and advanced artificial intelligence solutions. As one of the world's most valuable public enterprises, it empowers individuals and businesses globally through innovative digital transformation.
- Industry
- Software
- Company size
- 228,000+ employees
- Founded
- April 4, 1975
- Location
- Redmond, Washington, USA
- Funding stage
- Public Company
Leadership
Chairman and Chief Executive Officer
Chief Financial Officer
Vice Chair and President
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