MS Specialist OSS
Nokia · Posted Nov 5
Mobile and fixed network infrastructure, IP routing, cloud, and telecommunications technology services
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About the role
This role sits within Nokia's infrastructure operations function, providing L2 support for enterprise applications running on Linux and virtualized environments. The work covers VMware, Kubernetes and OpenShift platforms along with automation and monitoring tooling such as Python, Ansible, Terraform, Prometheus and Grafana. The specialist troubleshoots and resolves infrastructure and application incidents, drives root-cause analysis, and automates operational tasks in collaboration with DevOps and development teams.
What you will do
- Provide L2 infrastructure support for enterprise applications across Linux and virtualized environments. Troubleshoot and resolve issues related to VMware, Kubernetes, and OpenShift platforms. Develop scripts and automation to streamline operational tasks and improve system efficiency. Monitor infrastructure health, perform root-cause analysis, and ensure stable application operations.
- Provide L2 support for Linux servers and application infrastructure, troubleshoot OS/application issues, monitor system health, and ensure stability, performance, and security.
- Manage and troubleshoot VMware virtual environments and containerized applications on Kubernetes/OpenShift, including provisioning, deployment, scaling, and resource optimization.
- Automate infrastructure provisioning, configuration, deployment, monitoring, and routine operational tasks using Shell/Bash, Python, Ansible, Terraform, and related tools.
- Resolve infrastructure and application incidents within SLAs, perform root cause analysis, implement permanent fixes, and proactively monitor and optimize system performance using tools such as Prometheus, Grafana, and Nagios.
- Collaborate with DevOps, development, and operations teams for application deployments and infrastructure troubleshooting, while maintaining technical documentation, operational procedures, and system health reports.
Skills used in this role
What the employer is looking for
- A Bachelor's degree or any relevant degree, with 5+ years of experience in application infrastructure support, and strong hands-on expertise in Linux system administration across Red Hat, CentOS, Ubuntu, and similar environments.
- Hands-on experience with VMware/vSphere, Kubernetes, and OpenShift for VM management, application deployment, scaling, and troubleshooting.
- Proficiency in Python, Bash/Shell scripting, Ansible, and Terraform, with experience automating infrastructure provisioning, configuration, and operational tasks.
- Strong problem-solving skills across OS, application, container, and infrastructure layers, with experience using Prometheus, Grafana, and infrastructure monitoring best practices.
Preferred qualifications
- Familiarity with AWS, Azure, or GCP, along with cloud-native application and infrastructure technologies.
- Familiarity with CI/CD pipelines, DevOps practices, Puppet, and Chef for automated configuration and deployment.
- Familiarity with centralized logging and monitoring platforms such as ELK Stack (Elasticsearch, Logstash, Kibana) or Splunk.
Benefits and support
- Compensation and benefits are detailed in the job posting
About Nokia
Nokia Corporation is a multinational telecommunications, information technology, and network equipment provider that delivers critical infrastructure solutions across mobile, fixed, and cloud networks. Known for its historical roots and ongoing global presence in connectivity, the company enables advanced network automation, AI-optimized data center infrastructure, and 5G/6G technology for communications service providers and enterprises worldwide.
- Industry
- Telecommunications
- Company size
- 78005 employees
- Founded
- 1865-05-12
- Location
- Espoo, Finland
- Funding stage
- Public Company
Leadership
President and Chief Executive Officer (CEO)
Chief Financial Officer
Chief Technology and AI Officer
President of Network Infrastructure
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