Mgr, People Consultant
NetApp · Posted Oct 15
Hybrid cloud data services, enterprise storage, and cloud operations solutions
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About the role
The People Consultant team at NetApp is chartered to empower and enable people managers through targeted coaching, proactively resolve employee relations risks, and seamlessly execute critical HR programs to foster a high-performing, compliant, and supportive workplace. NetApp is an enterprise storage and data infrastructure company whose services are embedded in Google Cloud, AWS, and Microsoft Azure. This role leads the People Consultant team in APAC, directly managing complex employee relations, performance management, and workplace matters while contributing to the global People Consultant operating model.
What you will do
- Elevate manager decision quality through expert coaching, performance management guidance, and real-time advisory on complex employee situations
- Translate case insights into scalable solutions, working with the HR Leadership team to identify systemic gaps and drive improvements in policies, tools, training, and HR programs
- Act as a critical feedback loop for the business, surfacing trends and insights that inform Talent, HR, and business strategy
- Lead the APAC People Consultant team and establish clear priorities, operating rhythms, workload allocation, quality standards, and development plans.
- Lead and develop People Consultants through regular case reviews, feedback, and development planning, strengthening judgment, documentation quality, manager guidance, escalation decisions, and effective resolution.
- Directly manage the most complex or sensitive employee relations, performance management, workplace conflict, and investigation follow-up matters.
- Provide expert consultation to managers on performance concerns, documented coaching, performance improvement plans, workplace expectations, conflict resolution, and difficult employee conversations.
- Support early resolution of employee and workplace concerns that do not require a formal investigation, including mediation, relationship issues, communication concerns, and recurring manager or team friction.
- Partner with Employment Legal and Investigations on appropriate triage, investigation close-out, corrective action, and manager follow-through, while limiting escalations to matters that require their authority or expertise.
- Maintain clear operating boundaries and handoffs across People Consultants, HR Operations, HR Business Partners, Legal, Investigations, and specialist teams.
- Monitor case demand, complexity, capacity, cycle time, escalation patterns, and recurring themes to balance workload across the team, adjust assignments and priorities, identify performance or capability gaps, and ensure timely, consistent delivery.
- Use case insights to identify emerging risks, capability gaps, and opportunities for manager enablement, policy or process improvements, tools, training, and broader HR solutions.
- Build strong relationships with business leaders and HR partners while contributing to a consistent global People Consultant operating model.
- Support the continued development of the People Consultant function, including designing workflows, service standards, measures of success, and scalable ways of working.
Skills used in this role
What the employer is looking for
- 8 or more years of relevant HR experience, including significant experience in employee relations, performance management, HR business partnership, or a comparable people advisory role.
- People Leadership: 4 or more years of people management responsibility, with demonstrated experience developing professionals, managing performance, allocating work, and leading teams responsible for moderately complex, sensitive, and judgment-based matters.
- India Expertise: Experience supporting a complex organization in India, with strong knowledge of local employment practices, cultural considerations, and manager needs.
- Cross-Functional Partnership: Experience partnering effectively with Employment Legal, Investigations, HR Operations, HR Business Partners, and business leaders.
- Leadership and Team Development: Ability to establish priorities, operating objectives, work plans, and quality standards while developing talent and creating accountability for results.
- Judgment and Decision Making: Sound judgment in situations where facts may be incomplete, problems are not clearly defined, or multiple risks and stakeholder interests must be balanced.
- Employee Relations Expertise: Deep understanding of employee relations, corrective performance management, workplace conflict, manager coaching, and investigation follow-up.
- Legal and Compliance Knowledge: Ability to interpret policies and practices consistently while accounting for local legal, regulatory, and cultural requirements.
- Business Acumen: Ability to connect people decisions to team effectiveness, employee experience, risk, and business outcomes.
- Stakeholder Management: Ability to influence stakeholders in sensitive and complex situations, build trusted relationships, and communicate clear recommendations, risks, and trade-offs.
- Operating Model Clarity: Ability to distinguish among manager-owned decisions, People Consultant advisory work, HRBP strategic partnership, HR Operations execution, and matters requiring Legal or Investigations involvement.
- Analytical and Operational Discipline: Ability to use case data, workload patterns, and recurring themes to improve service delivery, identify root causes, and inform scalable solutions.
Benefits and support
- Compensation and benefits are detailed in the job posting
About NetApp
NetApp, Inc. is an American data infrastructure and data management company that provides unified data storage, integrated data services, and hybrid multi-cloud operations solutions to enterprise customers. Founded in 1992, the company empowers global enterprises to manage applications and data seamlessly across on-premises environments and major public clouds. NetApp specializes in intelligent data infrastructure, cyber resilience, and AI-driven data optimization.
- Industry
- Cloud Computing
- Company size
- 11700 employees
- Founded
- 1992
- Location
- San Jose, California, USA
- Funding stage
- Public Company
Funding
Public Company
Leadership
Chief Executive Officer
Executive Vice President and Chief Financial Officer
Executive Vice President and Chief Product Officer
President
Chief Technology Officer
Recent coverage
Business Wire
NetApp and Oracle to Launch Fully Managed Cloud Storage Service for Demanding AI and Enterprise Workloads2026-09-29
Reuters
NetApp at INSIGHT 2026: bets on ai-era data infrastructure2026-09-29
NetApp Newsroom
NetApp Recognizes Winners of 2026 North America Partner Awards2026-10-02
Database Trends and Applications
NetApp and Oracle Partner to Provide Fully Managed Cloud Storage Service2026-10-07