Market operations Intern
IKEA · Posted Oct 22
Ready-to-assemble furniture, home accessories, and affordable interior design services
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About the role
The Commercial and Market Operations team at IKEA works on strategic projects, encouraging experimentation and continuous learning. The role focuses on knowledge management and business communication, using SharePoint, Microsoft 365 and AI-enabled productivity tools. As a Market Operations Intern, you will build a SharePoint knowledge library, create and format PowerPoint presentations aligned with IKEA brand guidelines, and apply AI tools for research and content structuring.
What you will do
- Support the development and organization of a SharePoint knowledge library, structuring existing information into an intuitive, user-friendly format.
- Create and maintain SharePoint pages, content and navigation, and help establish consistent standards for knowledge sharing and documentation.
- Develop high-quality PowerPoint presentations in line with IKEA brand guidelines, translating complex information into clear, engaging and visually appealing business stories.
- Improve and format existing presentations and support presentations for business meetings, workshops and project communication.
- Use AI tools to accelerate research, content creation, information structuring and presentation development.
- Explore AI-supported approaches to solve practical business tasks, identify opportunities to simplify repetitive work and improve productivity.
- Critically review and validate AI-generated content to ensure accuracy, relevance and quality.
- Conduct research, consolidate information from different sources and organize unstructured information into clear and structured formats.
- Support project documentation and knowledge sharing across strategic Commercial and Market Operations projects.
- Take ownership of assigned tasks, work independently and deliver high-quality outcomes while collaborating closely with the project owner and relevant stakeholders.
Skills used in this role
What the employer is looking for
- Strong PowerPoint skills and the ability to create professional, visually engaging presentations in line with IKEA brand guidelines.
- Excellent written and spoken English, with the ability to structure, simplify and communicate complex information effectively.
- Strong digital literacy and an interest in learning and using SharePoint, Microsoft 365 and AI tools such as ChatGPT, Microsoft Copilot, Gemini, Claude, Gamma or Canva AI.
- A structured and analytical approach, strong attention to detail, and a commitment to high-quality outputs.
- The ability to use AI tools for research, information structuring, content creation and solving practical business tasks, while critically reviewing and validating the results.
- A proactive mindset, with the ability to take ownership of tasks, work independently and learn new tools through experimentation.
- A good visual sense, problem-solving skills and the ability to turn unclear requirements into structured solutions.
- An interest in business, marketing, communication, knowledge management or digital technologies.
Benefits and support
- Compensation and benefits are detailed in the job posting
About IKEA
IKEA is a multinational conglomerate that designs and sells ready-to-assemble furniture, kitchen appliances, home accessories, and various services. Founded in Sweden, it has grown into the world's largest furniture retailer, known for its modernist designs, flat-pack logistics, and affordable prices. The company operates through a complex franchise system encompassing retail operations, design, manufacturing, and supply chains globally.
- Industry
- Retail
- Company size
- 220,000+ employees
- Founded
- 1943-07-28
- Location
- Delft, Netherlands
- Funding stage
- Private Company
Leadership
Jakub Jankowski
CEO, Inter IKEA Group
Pontus Erntell
Chief Financial Officer (CFO), Inter IKEA Group
Jesper Brodin
CEO, Ingka Group
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