Market Operations Analyst - Gift City
JPMorgan Chase · Posted Oct 7
Global banking, investment, credit card, mortgage, and asset management services
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About the role
This role is part of a new branch buildout in GIFT City, supporting Markets Operations for the branch from day one. The team processes equities, foreign exchange, and derivatives transactions and delivers local regulatory reporting while partnering with regional and global teams. The Analyst will support day-to-day branch operations, coordinate with internal functions and regional service providers, manage escalations and controls, and identify manual touchpoints to drive automation and workflow improvements.
What you will do
- Execute GIFT City Branch operations activities, coordinating with regional service providers to ensure consistent delivery.
- Support timely and accurate processing of equities, foreign exchange, and derivatives transactions across the trade lifecycle.
- Prepare and submit local regulatory reporting for the branch, ensuring accuracy, timeliness, and strong documentation.
- Support adoption of regulatory reporting onto strategic platforms by documenting requirements and supporting testing aligned to success criteria.
- Manage regulatory and client queries end-to-end within agreed timelines, escalating when required.
- Serve as a key point of contact for compliance, legal, technology, and operations partners, ensuring requests are coordinated and closed out.
- Partner across teams to deliver process mapping, data analysis, and workflow improvements that strengthen controls and efficiency.
- Identify and prioritize manual touchpoints and support improvements using intelligent automation and artificial intelligence tools.
- Prepare management information and operational reporting for internal stakeholders.
- Support regulatory inspections, ad-hoc requests, internal audits, and issue management in line with escalation and governance standards.
Skills used in this role
What the employer is looking for
- Bachelor’s degree.
- Minimum 3 years of experience in operations within financial services, including trade lifecycle support and regulatory reporting.
- Working knowledge of markets products and operations, including equities and derivatives.
- Strong analytical and problem-solving skills, with the ability to turn complex information into clear actions.
- Strong control mindset and attention to detail.
- Strong organisation and time management skills, with the ability to manage competing priorities.
- Self-starter with strong ownership, accountability, and sound judgement.
- Ability to work under pressure, manage high volumes, and meet deadlines with accuracy.
- Strong interpersonal and communication skills, with the ability to build relationships and influence stakeholders.
Preferred qualifications
- Experience supporting a new operational setup or branch buildout environment.
- Experience using automation, workflow, or data tools to improve operations and controls.
- Experience partnering across technology and control functions to deliver process or platform changes.
Benefits and support
- Compensation and benefits are detailed in the job posting
About JPMorgan Chase
JPMorgan Chase & Co. is one of the oldest, largest, and most diversified financial services institutions in the world. Operating globally through the J.P. Morgan and Chase brands, the firm provides a comprehensive range of financial solutions including investment banking, consumer and commercial banking, transaction processing, and asset management. Serving millions of consumers and many of the world's most prominent corporate, institutional, and government clients, the company combines deep market expertise with extensive technological investments.
- Industry
- Banking
- Company size
- 320000+ employees
- Founded
- 1799
- Location
- New York, New York, USA
- Funding stage
- Public Company
Leadership
Chairman and Chief Executive Officer
Chief Financial Officer
Chief Operating Officer
Global Chief Information Officer
CEO, Asset & Wealth Management
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