Manager, Software Engineering
New Relic · Posted Sep 21
Cloud-based application performance monitoring, telemetry analytics, and intelligent observability services
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About the role
New Relic is a global team of innovators and pioneers dedicated to shaping the future of observability, building an intelligent platform that gives companies unparalleled insight into their complex systems in an AI-first world. The Manager, Software Engineering will lead the Database Engineering and Cloud Infrastructure team, responsible for architecting, scaling, and optimizing multi-cloud relational and in-memory database platforms. The role bridges technical execution, engineering leadership, and strategic infrastructure planning across AWS and Azure environments.
What you will do
- Lead the architectural design and operations of enterprise-grade, multi-cloud relational databases across AWS (RDS PostgreSQL, MySQL, Aurora) and Azure (Database for PostgreSQL/MySQL, Azure SQL Managed Instance).
- Drive high-availability architecture strategies, including Multi-AZ deployments, auto-failover groups, read replica scaling, and cross-region disaster recovery (DR).
- Oversee zero-downtime operations, including major-version engine upgrades, schema migrations, and blue/green deployment strategies.
- Manage scale operations for in-memory datastores (AWS ElastiCache, Azure Cache for Redis), focusing on cluster mode operations, eviction policies, and persistence tuning.
- Spearhead open-source caching initiatives and migration pathways from Redis to Valkey (e.g., AWS ElastiCache for Valkey) using zero-downtime tools like RedisShake to ensure open-source license compliance and optimize cloud spend.
- Enforce an IaC-first engineering culture using Terraform, OpenTofu, Bicep, or CloudFormation to eliminate manual configuration and console drift.
- Drive automated database provisioning, drift detection, and continuous integration/continuous deployment (CI/CD) pipelines for database schemas using tools like Flyway or Liquibase.
- Partner with Finance and DevOps to drive FinOps practices: conduct cost allocation, rightsizing exercises, and reserved instance / savings plan management.
- Evaluate and implement optimal architectural tradeoffs between serverless and provisioned computing models (e.g., Aurora Serverless v2, Azure SQL Serverless).
- Monitor performance using AWS Performance Insights and Azure Diagnostics to optimize query performance, indexing, and resource usage.
- Manage, mentor, and grow a team of senior database and cloud infrastructure engineers.
- Set operational standards, service level objectives (SLOs), and incident management practices for database availability, security, and scalability.
Skills used in this role
What the employer is looking for
- Experience: 12+ years of total software engineering / infrastructure experience, with at least 3–5 years in an engineering management or technical leadership role focused on cloud databases.
- Multi-Cloud Mastery: Deep hands-on experience operating managed relational databases in both AWS and Azure environments at enterprise scale.
- In-Memory & Valkey Ecosystem: Proven track record managing Redis clusters and navigating Redis-to-Valkey migration strategies to reduce operational overhead and licensing costs.
- Automation & IaC: Mastery of Infrastructure as Code principles (Terraform, OpenTofu, Bicep, or CloudFormation) and database migration tooling (Flyway, Liquibase).
- FinOps Expertise: Demonstrated ability to optimize multi-cloud infrastructure costs, manage serverless vs. provisioned workloads, and deliver measurable cloud cost savings (20–30%+).
- Operations & Resiliency: Direct experience implementing automated backups, zero-downtime blue/green deployments, major version upgrades, and multi-region disaster recovery.
Benefits and support
- We believe in empowering all Relics to achieve professional and business success through a flexible workforce model.
- This model allows us to work in a variety of workplaces that best support our success, including fully office-based, fully remote, or hybrid.
- If you require a reasonable accommodation to complete any part of the application or recruiting process, please reach out to resume@newrelic.com.
About New Relic
New Relic is an intelligent observability company that provides a cloud-based platform for monitoring, debugging, and optimizing software applications and infrastructure. Its platform helps developers, engineers, and enterprise leaders track real-time telemetry data to reduce system downtime and accelerate incident resolution. Formerly a publicly traded company, New Relic was acquired by private equity firms Francisco Partners and TPG in late 2023.
- Industry
- SaaS
- Company size
- 2500-5000 employees
- Founded
- 2008
- Location
- San Francisco, California, USA
- Funding stage
- Private Equity-Backed
Funding
Private Equity-Backed · $6.88B raised
- 2023-11-09Private Equity Buyout$6.5B
Leadership
Chief Executive Officer
Chief Financial Officer
Chief Revenue Officer
Chief Product Officer
Chief Marketing Officer
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