Manager, Software Engineering
New Relic · Posted Sep 30
Cloud-based application performance monitoring, telemetry analytics, and intelligent observability services
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About the role
New Relic builds an intelligent observability platform that gives companies real-time insight into their complex, distributed systems so software engineering teams can identify and resolve issues and maximize performance. The Developer Platform organization develops and maintains the internal developer platform, security, compliance and audit reporting, and the processes and controls that let New Relic engineers release products to customers. This Software Engineering Manager role in India leads a team that treats the internal developer platform as a product, driving roadmaps, golden paths, CI/CD and operational excellence while coaching and growing engineering talent.
What you will do
- Treat the internal developer platform as a product. Define roadmaps, manage backlogs, and prioritize features based on internal engineer needs and business objectives.
- Drive and contribute to our culture of operational and business efficiency: secure code, CI/CD pipelines, unit testing, regression testing, uptime, using smart telemetry data to make decisions, investment in technical and infrastructure debt, and blameless root-cause analysis with a learner and growth mindset.
- Design and promote "golden paths" that standardize development, deployment, and testing, reducing friction by fostering self-service environments.
- Attend operational review meetings and bring postmortem learnings back to the team and organization.
- Learn from some of the brightest minds in the business—who are also looking to learn from you—while coaching and mentoring people.
- Drive the recruitment, training, and development of top-tier talent in the region.
- Regularly collaborate with PMs, technical leaders, and other stakeholders to clarify requirements and execute cross-team initiatives.
- Work in an agile environment with a DevOps approach, where teams build and maintain their own software, including participating in second-layer support rotations.
Skills used in this role
What the employer is looking for
- 10+ years of professional work experience in software development.
- BS/MS in Computer Science, or equivalent education/experience in a relevant field.
- Hands-on experience coding in programming languages such as Golang, Java, Javascript or Python.
- Hands-on experience driving the software architecture and design of large-scale, multi-tiered, distributed software applications, tools, systems, and services using service-oriented architecture, object-oriented design, and RESTful API endpoints.
- 6+ years of people management experience.
- 5+ years of experience with tools such as Jenkins, ArgoCD, Temporal, Terraform, and Kubernetes.
- Solid background in application and system programming, Infrastructure as Code (IaC), and Linux system administration.
- Deep understanding of the security, reliability, performance, and cost-effectiveness of distributed systems on public cloud providers such as AWS, Azure, and Google Cloud (GCP).
Benefits and support
- Flexible workforce model including fully office-based, fully remote, or hybrid
About New Relic
New Relic is an intelligent observability company that provides a cloud-based platform for monitoring, debugging, and optimizing software applications and infrastructure. Its platform helps developers, engineers, and enterprise leaders track real-time telemetry data to reduce system downtime and accelerate incident resolution. Formerly a publicly traded company, New Relic was acquired by private equity firms Francisco Partners and TPG in late 2023.
- Industry
- SaaS
- Company size
- 2500-5000 employees
- Founded
- 2008
- Location
- San Francisco, California, USA
- Funding stage
- Private Equity-Backed
Funding
Private Equity-Backed · $6.88B raised
- 2023-11-09Private Equity Buyout$6.5B
Leadership
Chief Executive Officer
Chief Financial Officer
Chief Revenue Officer
Chief Product Officer
Chief Marketing Officer
Recent coverage
New Relic Newsroom
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