Manager - Operations Risk Management
American Express · Posted Oct 14
Banking, credit card, payment network, and travel services
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About the role
Operational Risk Management is looking for a Manager of Testing, Monitoring, Aggregation and Reporting to manage a diverse team of high-performing professionals focused on ensuring effective operational risk management is embedded in the day-to-day operations of the organization. The role involves extensive collaboration with multiple partners across numerous business units, functional areas, and geographies. The Manager will run an independent testing and monitoring program, perform 2LoD testing of operational risks, and drive reporting on operational risk topics to the Enterprise Risk Management Committee, Board of Directors and Senior Management.
What you will do
- Manage an independent testing and monitoring program based on an annual risk assessed plan and testing methodology.
- Develop a comprehensive universe of targeted coverage for operational risk that supports a risk-based annual plan.
- Independently monitor operational risk trends and activities.
- Manage and perform an effective challenge process based on a defined criteria and build into annual plan.
- Manage independent 2LoD testing of ORs, incl. integration of methodologies and test plans to address interconnected risks.
- Coordinate a holistic, de-duplicated independent risk assessment process.
- Proactively identify areas for high risk for intervention.
- Manage cross-functional Communities of Practice (CoPs) to share best practice techniques and pioneer new methodologies.
- Drive reporting to the Enterprise Risk Management Committee, Board of Directors and Senior Management on OR topics, and provide support and oversight with associated Communities of Practice.
- Be a key leader for sharing insights, better practices, themes, etc. across the enterprise.
Skills used in this role
Preferred qualifications
- Bachelor’s degree in finance, Business, Risk Mgmt., or related field; advanced degrees (e.g., MBA, MSc) or certifications are advantageous.
- Experience in at least one of the following:
- Translating operational risk strategy and appetite into execution guidelines.
- Review the tracking and identifying of issues with Key Risk Indicator (KRI) limits and risk appetite to ensure operational risks are managed within agreed thresholds.
- Oversee the implementation of the operational risk governance frameworks.
- Communicating and ensuring understanding and adherence to operational risk procedures and standards.
- Manage the operational risk exam management processes.
- Experience in financial services industry
Benefits and support
- Compensation and benefits are detailed in the job posting
About American Express
American Express Company is a globally recognized multinational financial services corporation specializing in payment cards, travel-related services, and network banking. Founded in 1850, the company provides charge and credit cards, expense management products, and merchant services to consumers, small businesses, and large corporations worldwide. It operates a proprietary payments network known for its premium customer engagement and lifestyle rewards programs.
- Industry
- Banking
- Company size
- 76800 employees
- Founded
- 1850-03-18
- Location
- New York City, New York, USA
- Funding stage
- Public Company
Leadership
Chairman and Chief Executive Officer
Chief Financial Officer
Chief Information Officer and Executive Vice President
Chief Colleague Experience Officer
Chief Marketing Officer
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