
Manager of Software Engineering - Backend, Cloud & Observability
JPMorgan Chase · Posted Oct 28
Global banking, investment, credit card, mortgage, and asset management services
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About the role
The Commercial & Investment Bank at JPMorganChase provides financial services and IT systems. This role leads multiple software engineering teams, manages day-to-day implementation activities, and ensures work adheres to compliance standards and business requirements. It focuses on backend, cloud, and observability engineering, including adoption of enterprise-authorized AI-assisted development and SDLC automation.
What you will do
- Provides guidance to immediate team of software engineers on daily tasks and activities
- Sets the overall guidance and expectations for team output, practices, and collaboration
- Leads team adoption of enterprise-authorized AI-assisted engineering practices and SDLC/TLM automation to improve delivery speed, quality, and operational outcomes, while setting expectations for human validation, secure handling of inputs/outputs, and consistent use of reusable patterns across teams.
- Applies knowledge of tools within the Software Development Life Cycle toolchain, including enterprise-authorized AI-assisted development and automation capabilities, to improve the value realized by automation and support capacity unlock initiatives.
- Anticipates dependencies with other teams to deliver products and applications in line with business requirements
- Manages stakeholder relationships and the team’s work in accordance with compliance standards, service level agreements, and business requirements
Skills used in this role
What the employer is looking for
- Formal training or certification on software engineering concepts and 5+ years applied experience.
- Experience in demonstrated coaching and mentoring experience.
- Experience in leading technology projects, managing technologists.
- Experience leading responsible adoption of enterprise-authorized AI-assisted development and delivery tools across engineering teams, including defining ways of working (review/validation expectations), measuring outcomes, and ensuring secure handling of data.
- Understanding of responsible AI use in engineering workflows, including data sensitivity considerations, resiliency/security implications, and governance expectations; ability to coach engineers on compliant and effective usage.
- Proficient in all aspects of the Software Development Life Cycle
- Advanced understanding of agile methodologies such as CI/CD, Application Resiliency, and Security
- In-depth knowledge of the financial services industry and their IT systems
- Practical cloud native experience
Preferred qualifications
- Backend - Strong Expertise and Hands-on Knowledge on below, Strong understanding of algorithms. Python, Data backbones (Airflow, Spark). Core Database concepts (Relational & Document). Cloud technologies AI/ML technologies (Gen AI/LLMs, Agentic AI etc)
- Frontend Javascript/typescript, React/Next.
- Observability Skillsets - Open Telemetry (agent setup and instrumentation patterns), Python and Java (instrumentation and troubleshooting), Dynatrace (dashboards, DQL), Splunk (log analytics/search), Grafana (dashboarding), Geneos (alerting) and Prometheus (time-series metrics).
Benefits and support
- Compensation and benefits are detailed in the job posting
About JPMorgan Chase
JPMorgan Chase & Co. is one of the oldest, largest, and most diversified financial services institutions in the world. Operating globally through the J.P. Morgan and Chase brands, the firm provides a comprehensive range of financial solutions including investment banking, consumer and commercial banking, transaction processing, and asset management. Serving millions of consumers and many of the world's most prominent corporate, institutional, and government clients, the company combines deep market expertise with extensive technological investments.
- Industry
- Banking
- Company size
- 320000+ employees
- Founded
- 1799
- Location
- New York, New York, USA
- Funding stage
- Public Company
Leadership
Chairman and Chief Executive Officer
Chief Financial Officer
Chief Operating Officer
Global Chief Information Officer
CEO, Asset & Wealth Management
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