Manager of Software Engineering - AWS SRE
JPMorgan Chase · Posted Oct 30
Global banking, investment, credit card, mortgage, and asset management services
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About the role
This role sits within JPMorgan Chase's Consumer and Community Banking Technology organization, which delivers secure, reliable, and scalable technology solutions aligned with compliance standards, business requirements, and service level agreements. The team works across the Software Development Life Cycle, cloud-native engineering, resiliency, and enterprise-authorized AI-assisted engineering and automation practices. The Manager of Software Engineering will lead multiple engineering teams, manage day-to-day delivery, stakeholder communication, and risk escalation, and drive adoption of SDLC/TLM automation.
What you will do
- Guide immediate teams of software engineers on daily tasks, technical decisions, delivery priorities, and quality expectations.
- Set clear standards for team output, engineering practices, collaboration routines, and accountability across multiple workstreams.
- Lead adoption of enterprise-authorized AI-assisted engineering practices and SDLC/TLM automation to improve delivery speed, quality, and operational outcomes.
- Establish expectations for human validation, secure handling of inputs and outputs, and consistent use of reusable engineering patterns.
- Apply knowledge of the Software Development Life Cycle toolchain, including approved AI-assisted development and automation capabilities, to increase automation value.
- Anticipate dependencies across teams, platforms, and delivery partners to support timely execution of products and applications.
- Manage stakeholder relationships by communicating delivery status, risks, trade-offs, and escalation needs with clarity and accountability.
- Ensure team delivery aligns with compliance standards, service level agreements, business requirements, and applicable control expectations.
- Coach engineers and technical leads on delivery discipline, responsible technology practices, engineering excellence, and career development.
- Resolve execution issues by identifying root causes, coordinating cross-team action, and strengthening delivery routines to prevent recurrence.
- Improve team effectiveness by using metrics, retrospectives, automation opportunities, and operating feedback to strengthen quality, resiliency, and capacity.
Skills used in this role
What the employer is looking for
- Formal training or certification on software engineering concepts and 5+ years of applied experience.
- Demonstrated experience coaching, mentoring, and developing software engineers or technical contributors.
- Experience leading technology projects from planning through execution, delivery, and production support.
- Experience managing technologists across delivery priorities, performance expectations, risk management, and stakeholder commitments.
- Experience leading responsible adoption of enterprise-authorized AI-assisted development and delivery tools across engineering teams.
- Ability to define ways of working for AI-assisted engineering, including review expectations, validation routines, outcome measurement, and secure data handling.
- Understanding of responsible AI use in engineering workflows, including data sensitivity, resiliency, security, and governance expectations.
- Proficiency across the Software Development Life Cycle, including requirements analysis, design, development, testing, deployment, and support.
- Advanced understanding of agile delivery practices, CI/CD, application resiliency, security, and production readiness.
- In-depth knowledge of financial services technology environments, IT systems, control expectations, and practical cloud-native engineering.
Benefits and support
- Compensation and benefits are detailed in the job posting
About JPMorgan Chase
JPMorgan Chase & Co. is one of the oldest, largest, and most diversified financial services institutions in the world. Operating globally through the J.P. Morgan and Chase brands, the firm provides a comprehensive range of financial solutions including investment banking, consumer and commercial banking, transaction processing, and asset management. Serving millions of consumers and many of the world's most prominent corporate, institutional, and government clients, the company combines deep market expertise with extensive technological investments.
- Industry
- Banking
- Company size
- 320000+ employees
- Founded
- 1799
- Location
- New York, New York, USA
- Funding stage
- Public Company
Leadership
Chairman and Chief Executive Officer
Chief Financial Officer
Chief Operating Officer
Global Chief Information Officer
CEO, Asset & Wealth Management
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