Manager, Indirect Tax Technology
DoorDash India · Posted Oct 9
Software development, engineering support, and technology services for a global local commerce platform
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About the role
DoorDash's Tax Team runs the indirect tax engine (Vertex) that calculates the correct sales tax and VAT on every order across the DoorDash, Wolt, and Deliveroo platforms, along with its ERP integrations and tax-content maintenance. The team is expanding globally across multiple business lines and needs deep technical indirect tax and tax-engine expertise integrated with ERP systems on both AR and AP sides. This role leads the offshore Vertex & ERP Integrations Center of Excellence — owning Vertex configuration, automated testing frameworks, governance, and ERP-to-Vertex integrations (e.g. Oracle NetSuite) while managing and developing a team of configuration and testing specialists.
What you will do
- Own the technical configuration of Vertex — tax drivers, taxability mappings, custom rules, and jurisdiction logic — and lead configuration design for high-complexity initiatives.
- Lead and develop the offshore CoE team, allocating workload, establishing QA checkpoints, and providing structured knowledge transfer on complex processes.
- Design, standardize, and enhance the automated tax testing framework across all phases (unit, integration, E2E, shadow, regression and post-launch).
- Serve as the senior point of escalation for defects found during testing and provide the go-live technical recommendation for production releases.
- Partner with Vertex to understand updates to product offerings, tax engine technical Q&A, and manage Vertex support tickets.
- Oversee monthly Vertex content review, quarterly Vertex service releases and validation and maintain the integrity of the fallback system.
- Own the overall Vertex governance framework and provide cross-functional access and review to other tax teams (e.g. Tax Advisory and Planning Team).
- Provide technical impact assessments for new business initiatives, new verticals, engine migrations, and integrations.
- Own the ERP-to-Vertex integration (e.g. Oracle NetSuite), ensuring transactions flow correctly from upstream ERP systems and calculated tax flows into finance systems (NetSuite) and downstream reporting.
- Partner with cross functional teams and translate business and tax requirements into system logic, and review BRDs, PRDs, and TDDs for tax-system implications.
Skills used in this role
What the employer is looking for
- You have 8+ years of experience in a corporate tax department, public accounting, or technology consulting firm, or other related experience, including hands-on indirect tax technology work.
- Hands-on experience implementing and configuring Vertex O Series (on-premise, on-demand and/or Edge), including tax drivers, taxability mappings, and custom rules.
- Hands-on experience integrating Vertex O Series with an ERP system (Oracle NetSuite or similar), with the depth to lead ERP-to-Vertex projects directly.
- Experience with global Vertex implementation across US indirect tax and global VAT regimes
- Experience with indirect taxes in the US and familiarity with other countries' indirect tax regimes (including VAT).
- Experience with cross functional collaboration with tax and non-tax teams (including but not limited to tax advisory and planning, engineering, product, tax compliance, business stakeholders) and translate business and tax requirements into Vertex functional requirements and design.
- Demonstrated people-leadership or team-lead experience, including coaching, workload delegation, and quality oversight.
- Project management experience, including creation of project plans, milestones, timelines, and tracking of deliverables and risks.
- Strong system testing experience and the ability to design and govern a structured testing framework.
- Experience in use of API testing tools like Postman, SOAP UI and ability to read XML and JSON logs
- Accounting, Finance, Information Technology, or Computer Science degree.
- You are fluent in leveraging multiple AI tools on the market (e.g., Claude Cowork, ChatGPT, Gemini, Cursor) on a daily basis across all of your assigned tasks, and you actively look for creative ways to apply them to enhance processes and create efficiency gains.
Preferred qualifications
- Experience with Alteryx, Snowflake, SQL and data reconciliation tools.
- Vertex Certified Implementer certification
- Marketplace Facilitator laws
- Vertex Edge
Benefits and support
- Compensation and benefits are detailed in the job posting
About DoorDash India
DoorDash Technologies India Private Limited acts as an Indian subsidiary and engineering/technology hub for DoorDash, Inc., supporting its global local commerce and delivery platform operations. The entity operates primarily as a corporate and technical setup in India rather than a consumer-facing delivery marketplace. It provides core technological backing, research, and software development services to the parent company.
- Industry
- Software & IT Services
- Company size
- 50-100 employees
- Founded
- 2020-01-23
- Location
- Pune, Maharashtra, India
- Funding stage
- Public Company
Funding
Public Company · $2.5B raised
- 2020-06-18Series H$400M
Recent coverage
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