Manager- HRIS (SuccessFactors and HR Integrations)
Hero MotoCorp · Posted Oct 20
Motorcycle, scooter, and electric vehicle manufacturing and distribution services
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About the role
The Employee Experience function within Hero MotoCorp's DIT organization owns the company's Human Resources Information System, centered on the SAP SuccessFactors suite. The role covers HRIS product strategy and roadmap, SuccessFactors configuration and optimization, and secure integration with enterprise systems such as Financial ERP, payroll platforms, and third-party vendors via SAP Cloud Platform Integration and related middleware. The Manager also handles stakeholder and vendor management, escalated L2/L3 production support, and organizational change management for releases and upgrades.
What you will do
- HRIS Product Strategy, Roadmap, and Governance (SAP SuccessFactors): Formulate and govern the comprehensive HRIS product vision, strategic direction, and multi-year roadmap, focusing on the SAP SuccessFactors suite (including Employee Central, Learning, and Performance Management). Key activities include gathering and analyzing business requirements from HR stakeholders, prioritizing feature development based on strategic alignment and ROI, managing the product backlog, and enforcing system governance standards for data quality, security, and regulatory compliance.
- Enterprise Solution Architecture, Configuration, and Optimization: Direct the design, configuration, and continuous optimization of SuccessFactors modules to address current and future organizational needs. Responsibilities include translating business requirements into technical specifications, performing system configuration, managing testing cycles (Unit Testing and UAT), and resolving complex, escalated system incidents.
- HR System Integration and Data Integrity Management: Ensure the development and maintenance of seamless, stable, and secure integrations between SuccessFactors and enterprise systems (such as Financial ERP, Payroll platforms, and third-party vendors) utilizing middleware solutions like SAP Cloud Platform Integration (CPI), IAS/IPS configurations, SuccessFactors integration center, SAP HCM to SF integration, and the BIB replication framework.
- Cross-functional Stakeholder and Vendor Relationship Management: Serve as the authoritative primary interface among Human Resources, Information Technology, end-users, and external consulting partners or vendors. This involves communicating roadmap updates, managing vendor contracts and service performance against SLAs, and providing expert consultation to the HR function.
- Advanced Operational Support and Organizational Change Management: Direct escalated L2 and L3 production support and spearhead formal Organizational Change Management (OCM) initiatives associated with deployments and upgrades. Responsibilities include establishing support protocols, managing bi-annual SuccessFactors release management processes, and developing professional training materials and documentation.
Skills used in this role
What the employer is looking for
- Academic Qualifications: Minimum of a bachelor’s degree in information technology, Computer Science, Human Resources, Business Administration, or an allied field. A Master’s degree (MBA, MIS) or professional HR certification (PHR, SHRM-CP) is preferred.
- Experience: A minimum of 8–10 years of progressively responsible experience within HRIS, IT, or HR functions, with at least 5 years explicitly dedicated to the management and implementation of SAP SuccessFactors modules (Employee Central expertise is mandatory). Candidates should also bring successful experience as a Product Owner, Product Manager, or Solution Architect, along with demonstrated expertise in HR system integrations using middleware platforms like SAP Cloud Platform Integration/HCI or Dell Boomi.
- Technical Skills & Knowledge: Profound functional and technical command of SAP SuccessFactors (Employee Central plus 2–3 additional modules such as Compensation, Performance & Goals, Learning/LMS, Recruitment, or Onboarding 2.0). A robust comprehension of HR data models, security paradigms, international data privacy regulations (GDPR, CCPA), integration protocols (APIs, SFTP, OData, SOAP), and practical experience with Agile/Scrum methodologies.
- Behavioral Skills: Exceptional strategic acumen, advanced problem-solving capabilities, superior stakeholder management, negotiation, formal communication, leadership across cross-functional teams, vendor management, high accountability, and a strong results orientation.
Benefits and support
- Compensation and benefits are detailed in the job posting
About Hero MotoCorp
Hero MotoCorp Limited is an Indian multinational motorcycle and scooter manufacturer based in New Delhi, India, and is the world's largest manufacturer of two-wheelers. The company designs, develops, manufactures, and markets petrol-powered and electric motorcycles and scooters across a vast global network.
- Industry
- Automotive
- Company size
- 10001+ employees
- Founded
- 1984-01-19
- Location
- New Delhi, India
- Funding stage
- Public Company
Funding
Public Company
Leadership
Pawan Munjal
Executive Chairman
Harshavardhan Chitale
Chief Executive Officer
Vivek Anand
Chief Financial Officer
Sachin Agrawal
Chief Technology Officer
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