
Manager-Commodities
American Express · Posted Sep 29
Banking, credit card, payment network, and travel services
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About the role
Global Supply Management (GSM) helps American Express maximize the purchasing power of its third party spend while mitigating the risks of engaging third parties, organized around three pillars: Strategic Sourcing & Business Enablement (SSBE), Third Party Lifecycle Management (TLM) and Payment Strategy & Operation (PSO). The Global Contract Governance & Effectiveness (GCGE) team sits within SSBE as a support and escalation function for the contract and category management teams, and leads the GSM workstream for Regulatory Change Management projects, regulatory and internal audits, and related compliance/legal change projects tied to procurement contracting globally. Reporting into the Director of GCGE, this Manager role supports day-to-day contracting queries, compliance projects, the global suite of procurement contracting templates (Conga), and contract training and information sharing across the US, EMEA and APAC regions.
What you will do
- Support Contract Managers on day to day contracting queries arising out of supplier negotiations, providing up front guidance on contracting approach and structure.
- Act as the primary contact for GCO and GSM Leadership with respect to all of the constituent parts of procurement contracting.
- Act as a key contact for SS&BE with respect to compliance projects across the Enterprise that impact third parties and/or the procurement contracting process e.g. Intra-Agency Guidelines compliance etc.
- Liaise with Regulatory Change Management (RCM) team and acts as Project Manager with respect to RCM entries that impact the procurement contracting process.
- Lead projects to enhance internal GSM systems and drive better working practises, leveraging technology wherever possible.
- Support on managing the global suite of GSM procurement contracting templates, liaising with GSM teams and GCO to ensure they remain up to date with legal requirements and making them available on SS&BE's contract management system (Conga) and managing the global contract inventory.
- Support with the monthly “GSM Information Share” meetings across the regions (US, EMEA, APAC). Sharing topical information and leading contract training initiatives, facilitating guest speakers from other teams (TLM, GCO etc).
- Partner with Capabilities to leverage AI technologies, driving innovation and positioning SS&BE for future success.
Skills used in this role
What the employer is looking for
- Experience and proven track record of successfully navigating complex contract negotiations, solid understanding of legal principles and priorities relating to contracting and the ability to offer practical, credible and compliant solutions to supplier pushbacks.
- Excellent relationship management skills are a must for this role, both written and verbal, with ability to collaborate, negotiate and influence at all levels of the organisation and across all stakeholder groups including GCO, TLM, Compliance, Enterprise Third Party Risk management and across geographic markets.
- Must be comfortable preparing presentation materials and presenting complex topics in easy to understand formats, both to senior leaders and peers, adapting the messaging to suit the audience and be able to answer questions clearly.
- Proven experience in managing complex, multi-regional projects that involve large volumes of contracts across different teams. Strong strategic thinking, understanding of contract and operational risk, strong planning skills, balanced with proven track record of delivering tangible results in complex, global and matrix work environment.
- Ability to work on multiple projects at any one time, prioritise work requirements with challenging deadlines and ability to move projects forward with often ambiguous data.
- Experience of working with GCO, IAG, RCM teams and Enterprise Third Party Risk Management is desirable.
- Effective leadership skills and commitment to continuous mentoring, coaching and development within the SSBE team of contract managers to deliver high-quality output with limited resources and work collaboratively with colleagues and partners across the world.
- Positive attitude, ability to work in a fluid, fast-paced, and at times unstructured environment and maintain flexibility to meet the changing needs of the customers, business units and the organization.
- A bachelor’s degree in a relative field (law, business management, supply chain management desirable). CIPS qualification desirable
- Proven ability to draft and develop project plans to include key milestones, critical paths, roadblocks, risks, next steps and a risk based approach.
- Demonstrated interpersonal skills to work across a wide range of teams and build effective working relationships.
- Desire to learn and continuously searching to understand industry best practices and find creative solutions
- Ability to thrive in a fast paced and fluid business environment.
- Understanding of TLM would be advantageous.
Benefits and support
- Competitive base salaries
- Bonus incentives
- Support for financial-well-being and retirement
- Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)
- Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
- Generous paid parental leave policies (depending on your location)
- Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
- Free and confidential counseling support through our Healthy Minds program
- Career development and training opportunities
About American Express
American Express Company is a globally recognized multinational financial services corporation specializing in payment cards, travel-related services, and network banking. Founded in 1850, the company provides charge and credit cards, expense management products, and merchant services to consumers, small businesses, and large corporations worldwide. It operates a proprietary payments network known for its premium customer engagement and lifestyle rewards programs.
- Industry
- Banking
- Company size
- 76800 employees
- Founded
- 1850-03-18
- Location
- New York City, New York, USA
- Funding stage
- Public Company
Leadership
Chairman and Chief Executive Officer
Chief Financial Officer
Chief Information Officer and Executive Vice President
Chief Colleague Experience Officer
Chief Marketing Officer
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