Logistics Technician
Microsoft · Posted Oct 21
Software, cloud computing, artificial intelligence, and hardware services
Get a personal compatibility score
Add a resume for personal matches
About the role
Microsoft's Cloud Operations & Innovation (CO+I) organization powers the cloud services behind Bing, Office 365, Xbox, OneDrive, and the Microsoft Azure platform, running a global portfolio of more than 200 data centers. As a Data Center Inventory & Asset Technician (DIAT), the role focuses on data center inventory control, inbound and outbound delivery documentation, warranty claims and RMA processing, and data bearing device destruction. The technician performs cycle audits, reconciles inventory discrepancies, and coordinates security escorts for third-party vendors under the guidance of more experienced data center colleagues.
What you will do
- Perform assigned tasks and escalate issues during high-volume work activity or escalation-based situations under the guidance of more experienced Data Center colleagues.
- Coordinate with suppliers to initiate warranty claim and process failed vendor hardware devices. This includes information processing, packaging, shipment, and receipt of return for Return Merchandise Authorization (RMA) devices following all Service Level Agreements (SLAs) related to RMA warranty process.
- Develop working knowledge of stock control and inventory management practices and procedures.
- Ensure accurate documentation of incoming and outgoing deliveries as well as records.
- Become familiar with guidelines set by Microsoft contractual agreements with suppliers and maintain a strong customer focus.
- Perform cycle audits and data corrections to ensure all inventory controls are met.
- Help to reconcile and report inventory discrepancies.
- Ensure detailed physical inventory tracking and staging.
- Under the supervision of more experienced Data Center colleagues, destruction of data bearing devices (DBD) following all Service Level Agreements (SLAs) and Microsoft policies.
- Comply with all security and data management policies.
- Embody our culture and values.
Skills used in this role
What the employer is looking for
- Graduate or Diploma AND 6 months experience or an internship in inventory management, retail, warehouse management, or a related field OR equivalent experience.
- Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.
Preferred qualifications
- 1+ years’ experience in warehouse/supply chain in an information technology (IT) environment, IT, and/or logistics, operating heavy-load movement equipment (e.g., forklift, pallet jacks, chassis lifts) for a large corporation OR equivalent experience.
Benefits and support
- Career Rotation Programs
- Professional certifications
- Training and development opportunities
About Microsoft
Microsoft Corporation is a multinational technology company that develops, licenses, and supports a wide range of software products, services, and hardware devices. Best known for its Windows operating systems, Microsoft 365 productivity suite, and Xbox gaming consoles, the company has expanded heavily into enterprise cloud computing via Azure and advanced artificial intelligence solutions. As one of the world's most valuable public enterprises, it empowers individuals and businesses globally through innovative digital transformation.
- Industry
- Software
- Company size
- 228,000+ employees
- Founded
- April 4, 1975
- Location
- Redmond, Washington, USA
- Funding stage
- Public Company
Leadership
Chairman and Chief Executive Officer
Chief Financial Officer
Vice Chair and President
Recent coverage
GeekWire
Microsoft unveils tools to monitor and corral rogue AI agentsOctober 19, 2026
Futurum Group
Microsoft Expands Sovereign Cloud Capabilities Across Public and Private EcosystemsOctober 20, 2026
BGR
Microsoft asks certain Xbox Series X/S owners to sell consoles back to Best Buy amid component cost pressuresOctober 20, 2026