Lead Technical Program Manager - AI Solutions
JPMorgan Chase · Posted Oct 6
Global banking, investment, credit card, mortgage, and asset management services
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About the role
The Asset and Wealth Management (AWM) Technology India organization runs initiatives spanning people, learning and development, manager effectiveness, delivery excellence, and engagement, along with internal communications for the India technology team. The function also focuses on horizontal capabilities such as Data and Site Reliability Engineering, and on AI for Development and AI-assisted program governance and reporting. As a Lead Technical Program Manager, you will manage India-focused programs, own the communications and employee engagement strategy, plan executive events and briefing materials, and promote reuse-first, AI-assisted delivery practices.
What you will do
- Effectively, manage various AWM Tech India level initiatives focused on our people, learning and development agenda, manager effectiveness, AI for Development, delivery excellence, and engagement, aligning with organizational goals and cross-functional collaboration.
- Actively, help drive initiatives and projects focused on horizontal functions like Data and SRE to spread awareness and improve adoption of shared capabilities.
- Continuously, champion continuous improvement by identifying process optimization opportunities, incorporating best practices, and staying abreast of emerging technologies.
- Strategically, manage a communications and employee engagement strategy for the AWM Technology India team, including change management, business strategy, and cross-location employee engagement.
- Collaboratively, partner with senior leaders to develop clear, compelling messages that reflect the vision of the business, enhance leadership presence, and strengthen the employee experience.
- Skillfully, write, edit, and maintain quality control of compelling stories and content.
- Creatively, design and implement channel strategies to maximize message delivery and audience engagement, using channels including Microsoft Teams, Outlook, corporate intranet, video, and live events.
- Expertly, lead the planning and execution of key employee events including team site visits, town halls, senior leaders conferences, innovation week, employee appreciation week, etc.
- Efficiently, manage major communications initiatives, including organization announcements and change management efforts.
- Thoroughly, prepare briefing materials, presentations, and talking points for executives.
- Promotes reuse-first, AI-assisted practices for program governance and reporting, ensuring human review and alignment to delivery standards.
Skills used in this role
What the employer is looking for
- 5+ years of experience in technical program management, leading India focused initiatives and programs with discipline and precision.
- Prior experience of managing people focused initiatives, hack-a-thons, events, business collaboration, AI for Tech initiatives. Strong executive presence and outstanding writing, editing, and presentation skills, with the ability to identify, tell, and share compelling stories.
- Excellent organizational skills, able to multitask and prioritize high-volume, high-priority initiatives in dynamic, fast-paced environment. Advanced expertise in stakeholder management, building productive relationships and influencing decision-making across cross-functional teams
- Demonstrated analytical reasoning and problem-solving skills, breaking down business, technical, or operational objectives into actionable tasks.
- Proven ability to lead through change, manage dependencies, and deliver results in high-pressure, shifting environments. Self-starter with strong time management skills, able to work autonomously and collaboratively, efficiently handling multiple demands.
- Proficiency in Word, Excel, PowerPoint, and Teams; creative mindset with outstanding judgment and resourcefulness. High attention to detail and strong organizational skills.
- Outstanding judgment, proactive problem-solving ability and resourcefulness; creative mindset.
- Ability to analyze information, connect the dots and articulate clear strategy, outcomes and key messages
- Demonstrated experience using enterprise-authorized AI capabilities within the work environment to support program management workflows with strong validation habits and awareness of data sensitivity.
- Ability to review and validate AI-assisted plans, risks, and recommendations before use, escalating when uncertain and following data handling expectations
Benefits and support
- Compensation and benefits are detailed in the job posting
About JPMorgan Chase
JPMorgan Chase & Co. is one of the oldest, largest, and most diversified financial services institutions in the world. Operating globally through the J.P. Morgan and Chase brands, the firm provides a comprehensive range of financial solutions including investment banking, consumer and commercial banking, transaction processing, and asset management. Serving millions of consumers and many of the world's most prominent corporate, institutional, and government clients, the company combines deep market expertise with extensive technological investments.
- Industry
- Banking
- Company size
- 320000+ employees
- Founded
- 1799
- Location
- New York, New York, USA
- Funding stage
- Public Company
Leadership
Chairman and Chief Executive Officer
Chief Financial Officer
Chief Operating Officer
Global Chief Information Officer
CEO, Asset & Wealth Management
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