Lead Software Engineer - Salesforce Business Banking
JPMorgan Chase · Posted Oct 30
Global banking, investment, credit card, mortgage, and asset management services
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About the role
The Consumer and Community Banking technology team at JPMorgan Chase builds and delivers technology products for the firm's banking business. This lead engineering role supports Salesforce-based business banking solutions within an agile team, focusing on secure and scalable software, AI-assisted engineering practices, automation, and platform performance.
What you will do
- Drives team adoption of enterprise-authorized AI-assisted engineering practices within the work environment to improve code quality, delivery speed, and operational outcomes (e.g., AI-assisted code review/refactoring, test strategy acceleration, incident/root-cause analysis support), while establishing consistent validation standards (secure coding, peer review, automated testing) and promoting reuse of effective patterns across the team.
- Applies knowledge of tools within the Software Development Life Cycle toolchain, including enterprise-authorized AI-assisted development and automation capabilities, to improve the value realized by automation.
- Design, develop, and troubleshoot software solutions; break down complex technical problems using practical, effective approaches.
- Build secure, production-grade code; review, debug, and improve code written by others.
- Identify recurring issues and implement elimination/automation strategies to improve the operational stability of applications and systems.
- Participate in evaluation sessions with external vendors, startups, and internal teams to assess architectural designs, technical credentials, and fit within the enterprise information architecture.
- Contribute to communities of practice to drive awareness and adoption of emerging technologies across software engineering.
- Contribute to a team culture rooted in diversity, Opportunity, inclusion, and respect.
Skills used in this role
What the employer is looking for
- Formal training or certification on software engineering concepts and 5+ years applied experience
- Demonstrated experience leading effective use of approved AI-assisted software development tools (e.g., for coding, code review, test acceleration, troubleshooting) with the ability to set team expectations for validating AI outputs for correctness, performance, and security.
- Strong understanding of responsible AI use in engineering workflows, including data sensitivity considerations, secure handling of inputs/outputs, and adherence to resiliency and security expectations; experience coaching engineers on safe, compliant adoption within delivery practices
- Proficient in all aspects of the Software Development Life Cycle
- Advanced understanding of agile methodologies such as CI/CD, Application Resiliency, and Security
- In-depth knowledge of the financial services industry and their IT systems
- Practical cloud native experience
- Senior-level engineering experience with demonstrated coaching/mentorship, while remaining hands-on.
- 5+ years of Salesforce development experience, including deep expertise in: Agentforce and AI/LLM-related capabilities/use cases, Apex, Lightning Web Components (LWC), Triggers, Flows, Sales Cloud, Service Cloud, Financial Services Cloud (FSC), REST APIs, web callouts/integrations
- Strong communication skills and executive presence; able to explain technical details clearly, including how systems work end-to-end and why design decisions were made.
- Proven experience handling large data volumes, performance tuning, and platform/application optimizations.
Preferred qualifications
- Financial services industry experience.
- Experience building or integrating cloud-native applications.
- AWS experience.
- Java experience.
- Familiarity with Jira, Bitbucket, and source control/version control systems.
Benefits and support
- Compensation and benefits are detailed in the job posting
About JPMorgan Chase
JPMorgan Chase & Co. is one of the oldest, largest, and most diversified financial services institutions in the world. Operating globally through the J.P. Morgan and Chase brands, the firm provides a comprehensive range of financial solutions including investment banking, consumer and commercial banking, transaction processing, and asset management. Serving millions of consumers and many of the world's most prominent corporate, institutional, and government clients, the company combines deep market expertise with extensive technological investments.
- Industry
- Banking
- Company size
- 320000+ employees
- Founded
- 1799
- Location
- New York, New York, USA
- Funding stage
- Public Company
Leadership
Chairman and Chief Executive Officer
Chief Financial Officer
Chief Operating Officer
Global Chief Information Officer
CEO, Asset & Wealth Management
Recent coverage
JPMorgan Chase Newsroom
One year in, JPMorganChase's Security and Resiliency Initiative is helping to strengthen industries critical to long-term economic growth2026-10-19
JPMorgan Chase Newsroom
JPMorganChase expands at 2400 Market Street, bringing Philadelphia employees together, plans to add over 150 local jobs2026-10-13
JPMorgan Chase Newsroom
JPMorganChase reports second-quarter 2026 net income of $21.2 billion, or $7.70 per share2026-07-14
Philadelphia Business Journal
Why JPMorgan chose 2400 Market for its new Philadelphia office2026-10-26