Lead Software Engineer
Chargebee · Posted Oct 21
Subscription management, recurring billing, and revenue growth infrastructure services
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About the role
Chargebee is a subscription billing and revenue management platform. The team builds integrations between Chargebee and enterprise CRM platforms such as Salesforce and HubSpot, with a focus on AI-native automation. This Lead Software Engineer - Backend role owns the architecture and hands-on delivery of scalable CRM connectors, AI-native features, and mentoring engineers.
What you will do
- Lead the end-to-end technical design and architecture of of CRM integrations, with a strong focus on scale and data accuracy.
- Develop modular, maintainable, and reliable code that adheres to industry-leading design patterns and security standards.
- Participate actively in cross-functional forums, making well-reasoned, opinionated decisions on integration architecture to ensure reliability, scalability, and long-term maintainability.
- Collaborate closely with Product Managers to translate business requirements into robust, scalable CRM connectors and integration workflows.
- Write hands-on, production-quality code to build frameworks and middleware that underpin seamless integrations.
- Champion AI adoption in the team and drive the development of AI-native functionalities.
- Author and maintain technical documentation, API specifications, and implementation guides that serve as clear references for engineering and solution consulting teams.
- Own integration quality end-to-end — through rigorous code reviews, automated testing, data validation, and API automation, while proactively identifying and resolving data sync or API consumption issues.
- Troubleshoot and resolve customer-reported integration issues with urgency, transparency, and clear communication.
- Mentor and coach engineers on best practices for building scalable, resilient integrations, fostering a culture of technical excellence.
- Champion Agile practices within the team, driving iterative delivery and continuous improvement.
Skills used in this role
What the employer is looking for
- 7+ years of proven experience designing and building enterprise-scale SaaS platforms, with solid exposure to distributed backend systems.
- Strong hands-on proficiency in Java, RESTful APIs, and OLTP databases.
- Deep understanding of distributed systems architecture, microservices, and industry best practices for operating at large scale.
- Passionate about AI-powered automation and curious about how agentic approaches can transform enterprise workflows.
- Experience building, supporting, and optimizing production systems, with a proven track record of identifying and resolving performance bottlenecks.
- Proficiency in enterprise-scale monitoring and observability using modern tooling.
- Ability to balance pragmatism with vision, delivering incremental value today while laying the foundation for future scale.
- Demonstrated success in fostering a culture of innovation, ownership, accountability, and customer focus.
- Strong ability to identify gaps in requirements, evaluate alternatives, and guide your team through ambiguity.
- Thrives in fast-paced, collaborative environments and can rally teams around complex technical missions.
- Strong communication and presentation skills, with comfort engaging cross-functional stakeholders at all levels.
Preferred qualifications
- Hands-on experience building or contributing to AI-native products.
- Prior experience building a CRM or integrating with enterprise CRM platforms such as Salesforce or HubSpot.
Benefits and support
- Compensation and benefits are detailed in the job posting
About Chargebee
Chargebee is a subscription management and recurring billing platform that automates revenue operations, invoicing, payments, and compliance for high-growth businesses. Its platform helps enterprises manage complex subscription lifecycles, usage-based pricing, and global tax configurations. Trusted by thousands of global innovators, Chargebee streamlines financial workflows from early-stage operations to multi-year enterprise contracts.
- Industry
- SaaS
- Company size
- 1000-5000 employees
- Founded
- 2011
- Location
- San Francisco, California, USA
- Funding stage
- Series H
Funding
Series H · $475M raised
- 2024-03-08Series H$5M
- 2022-02-01Series H$250M
- 2021-04-01Series G$125M
- 2020-10-01Series F$55M
- 2019-08-01Series D$14M
- 2018-03-01Series C$18M
Leadership
CEO & Co-Founder
CPO & Co-Founder
CTO & Co-Founder
Chief Financial Officer
Recent coverage
Chargebee Blog
Chargebee Named a Leader in 2026 Gartner® Magic Quadrant™ for Recurring Billing Applications for the Third Consecutive Year2026-08-18
Chargebee Blog
Chargebee and Twikey Partner to Connect Billing Directly With Bank Payments2026-07-15
Chargebee Blog
Agicap Selects Chargebee to Power Its Next Phase of Global Growth2026-03-10
Chargebee Blog
Chargebee Acquires Inai to Supercharge AI-Powered Payments Intelligence2025-09-15