Lead Software Engineer
Chargebee · Posted Sep 14
Subscription management, recurring billing, and revenue growth infrastructure services
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About the role
Chargebee is a subscription billing and revenue management platform used by thousands of SaaS and subscription-first businesses, with a 1000+ member team working globally, including India. This team builds best-in-class capabilities that integrate Chargebee with enterprise CRM platforms such as Salesforce and HubSpot, simplifying sales workflows. The Lead Software Engineer will rethink CRM and billing integrations in an AI-native way, leading and mentoring engineers while hands-on building scalable, secure integration services and AI-powered automation.
What you will do
- Build, inspire, and lead a high-performing engineering team to design and deliver end-to-end products that power Chargebee's Sales-Led Growth (SLG) capabilities.
- Champion AI adoption across the team and drive the development of AI-native products and integrations.
- Lead the ideation, architecture, and development of CRM integration applications and services, with a strong focus on AI-native design, data accuracy, security, and governance.
- Participate actively in cross-functional forums, making well-reasoned, opinionated decisions on integration architecture to ensure reliability, scalability, and long-term maintainability.
- Collaborate closely with Product Managers to translate business requirements into robust, scalable CRM connectors and integration workflows.
- Write hands-on, production-quality code to build frameworks and middleware that underpin seamless integrations.
- Author and maintain technical documentation, API specifications, and implementation guides that serve as clear references for engineering and solution consulting teams.
- Own integration quality end-to-end — through rigorous code reviews, automated testing, data validation, and API automation, while proactively identifying and resolving data sync or API consumption issues.
- Troubleshoot and resolve customer-reported integration issues with urgency, transparency, and clear communication.
- Mentor and coach engineers on best practices for building scalable, resilient integrations, fostering a culture of technical excellence.
- Champion Agile practices within the team, driving iterative delivery and continuous improvement.
Skills used in this role
What the employer is looking for
- 8+ years of proven experience designing and building enterprise-scale SaaS platforms, with solid exposure to both B2B and B2C distributed backend systems.
- 2+ years of experience building, scaling, and managing high-performing engineering teams, leading by example as a hands-on engineer.
- Passionate about AI-powered automation and curious about how agentic approaches can transform enterprise workflows.
- Strong hands-on proficiency in Java, RESTful APIs, OLTP databases, scheduled jobs, and JavaScript frameworks like React.
- Deep understanding of distributed systems architecture, microservices, and industry best practices for operating at large scale.
- Experience building, supporting, and optimizing production systems, with a proven track record of identifying and resolving performance bottlenecks.
- Proficiency in enterprise-scale monitoring and observability using modern tooling.
- Ability to balance pragmatism with vision, delivering incremental value today while laying the foundation for future scale.
- Demonstrated success in fostering a culture of innovation, ownership, accountability, and customer focus.
- Strong ability to identify gaps in requirements, evaluate alternatives, and guide your team through ambiguity.
- Thrives in fast-paced, collaborative environments and can rally teams around complex technical missions.
- Strong communication and presentation skills, with comfort engaging cross-functional stakeholders at all levels.
- A role model for engineers on code quality, engineering discipline, and best practices.
Preferred qualifications
- Hands-on experience building or contributing to AI-native products.
- Prior experience building a CRM or integrating with enterprise CRM platforms such as Salesforce or HubSpot.
Benefits and support
- We are Globally Local: With a diverse team across four continents and customers in over 60 countries, you get to work closely with a global perspective right from your own neighborhood.
- We value Curiosity: We believe the next great idea might just be around the corner. Perhaps it's that random thought you had ten minutes ago. We believe in creating an ecosystem that fosters a desire to seek out hard questions, figure out answers to them, and foster a continuous learning environment
- We value people from all backgrounds and are dedicated to hiring and employing a diverse and inclusive workplace.
About Chargebee
Chargebee is a subscription management and recurring billing platform that automates revenue operations, invoicing, payments, and compliance for high-growth businesses. Its platform helps enterprises manage complex subscription lifecycles, usage-based pricing, and global tax configurations. Trusted by thousands of global innovators, Chargebee streamlines financial workflows from early-stage operations to multi-year enterprise contracts.
- Industry
- SaaS
- Company size
- 1000-5000 employees
- Founded
- 2011
- Location
- San Francisco, California, USA
- Funding stage
- Series H
Funding
Series H · $475M raised
- 2024-03-08Series H$5M
- 2022-02-01Series H$250M
- 2021-04-01Series G$125M
- 2020-10-01Series F$55M
- 2019-08-01Series D$14M
- 2018-03-01Series C$18M
Leadership
CEO & Co-Founder
CPO & Co-Founder
CTO & Co-Founder
Chief Financial Officer
Recent coverage
GlobeNewswire
Chargebee Named a Leader in 2026 Gartner® Magic Quadrant™ for Recurring Billing Applications for the Third Consecutive Year2026-08-17
Chargebee News
Chargebee and Twikey Partner to Connect Billing Directly With Bank Payments2026-07-15
Chargebee News
Agicap Selects Chargebee to Power Its Next Phase of Global Growth2026-03-10
Chargebee News
Chargebee Acquires Inai to Supercharge AI-Powered Payments Intelligence2025-09-15