Lead Infrastructure Engineer
JPMorgan Chase · Posted Oct 16
Global banking, investment, credit card, mortgage, and asset management services
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About the role
The Infrastructure Platforms team at JPMorgan Chase delivers infrastructure and performance excellence, with this role collaborating with the network infrastructure team to design and scale the ULH network. The work spans cloud infrastructure, optical transport, and Layer 1/Layer 3 networking across public and private environments. As a Lead Infrastructure Engineer, you will drive infrastructure engineering workstreams, architect and implement changes, troubleshoot complex issues, and apply AI-assisted and automation practices to improve resiliency and security.
What you will do
- Applies technical expertise and problem-solving methodologies to projects of moderate scope and executes creative solutions for design, development, and technical troubleshooting for problems of moderate complexity
- Assume a vital position as a key member of a high-performing team that delivers infrastructure and performance excellence
- Drives a workstream or project consisting of one or more infrastructure engineering technologies and works with other platforms to architect and implement changes required to resolve issues and modernize the organization and technology processes
- Strongly considers upstream and downstream data and systems or technical implications and advises on mitigation actions
- Applies reuse-first, AI-assisted practices within delivery and automation routines to identify recurring issues and validate remediation options, ensuring changes are traceable/auditable and aligned to resiliency and security expectations.
- Uses enterprise-authorized AI capabilities within the work environment to accelerate infrastructure analysis and design documentation, validating outputs and handling operational data according to sensitivity and security requirements.
- Deep knowledge of cloud infrastructure and multiple cloud technologies with the ability to operate in and migrate across public and private clouds
Skills used in this role
What the employer is looking for
- Formal training or certification on infrastructure engineering concepts and 5+ years applied experience
- Working knowledge of fiber-optic transmission principles and optical transport fundamentals.
- Strong hands-on troubleshooting across optical Layer 1 and IP Layer 3 (as applicable).
- Deep understanding of fiber characteristics, optics/modules, DWDM/OTN, wavelength planning/assignment, and optical amplification.
- Proficient with standard optical test/turn-up methods and tools (e.g., OTDR, BERT).
- CCNA (or equivalent) with good knowledge of routing/switching fundamentals.
- Familiarity with network security fundamentals relevant to operating production networks
- Deep knowledge of one or more areas of infrastructure engineering such as: hardware, networking terminology, databases, storage engineering, deployment practices, integration, automation, scaling, resilience or performance assessments
- Demonstrated experience using enterprise-authorized AI capabilities within the work environment to support infrastructure engineering workflows with strong validation habits and awareness of data sensitivity.
- Ability to review and validate AI-assisted recommendations before implementation, escalating when uncertain and ensuring outcomes align to resiliency, security, and auditability expectations.
- Deep knowledge of one specific infrastructure technology and scripting languages
Preferred qualifications
- Ability to multitask and swiftly transition between different types of issues.
- Passion for learning new technologies and driving innovative solutions.
Benefits and support
- Compensation and benefits are detailed in the job posting
About JPMorgan Chase
JPMorgan Chase & Co. is one of the oldest, largest, and most diversified financial services institutions in the world. Operating globally through the J.P. Morgan and Chase brands, the firm provides a comprehensive range of financial solutions including investment banking, consumer and commercial banking, transaction processing, and asset management. Serving millions of consumers and many of the world's most prominent corporate, institutional, and government clients, the company combines deep market expertise with extensive technological investments.
- Industry
- Banking
- Company size
- 320000+ employees
- Founded
- 1799
- Location
- New York, New York, USA
- Funding stage
- Public Company
Leadership
Chairman and Chief Executive Officer
Chief Financial Officer
Chief Operating Officer
Global Chief Information Officer
CEO, Asset & Wealth Management
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