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Lead Analyst

American Express · Posted Oct 30

Banking, credit card, payment network, and travel services

Gurugram, HR, IndiaFull-timeHybridMid Level2–3 years₹13.0L–₹20.0L yearly39 applicants
BankingPaymentsCredit CardsFinancial ServicesPublic Company
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About the role

This is a Payments processor role within American Express, processing payments in the Payment Portal and different Bank Portals related to Treasury, Inter Company, CBR, and other areas. It is a global role responsible for ensuring that all Critical, Regulated and Contractual payments are remitted to third parties accurately and timely. The incumbent handles payment requests from Business Units, day-end reconciliation, bank liaison, payment trackers, and auditor information requests.

What you will do

  • Processing payment requests received from various Business Units in Payment Portal.
  • Accurate and timely processing of payments within defined SLA's
  • Understanding the complexities and nuisances related to payments norms of individual markets
  • Ensuring that payment requests are duly approved by authorized approvers of respective Business Units
  • Performing the Day end reconciliation of payments
  • Communicating and liasioning with banks to follow up on the status of the payments
  • Maintaining daily payment trackers
  • Providing relevant information to Auditors from Payment Portal

Skills used in this role

What the employer is looking for

  • Must be a Graduate or higher with minimum work experience of 2 - 3 years
  • Excellent MS Excel skills
  • Prior knowledge of banking systems and payment operations will be an advantage
  • Good communication (verbal & written) skills, highly motivated and self-starter

Benefits and support

  • Competitive base salaries
  • Bonus incentives
  • Support for financial-well-being and retirement
  • Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)
  • Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
  • Generous paid parental leave policies (depending on your location)
  • Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
  • Free and confidential counseling support through our Healthy Minds program
  • Career development and training opportunities

About American Express

American Express Company is a globally recognized multinational financial services corporation specializing in payment cards, travel-related services, and network banking. Founded in 1850, the company provides charge and credit cards, expense management products, and merchant services to consumers, small businesses, and large corporations worldwide. It operates a proprietary payments network known for its premium customer engagement and lifestyle rewards programs.

Industry
Banking
Company size
76800 employees
Founded
1850-03-18
Location
New York City, New York, USA
Funding stage
Public Company

Leadership

SJ
Stephen J. Squeri

Chairman and Chief Executive Officer

CL
Christophe Le Caillec

Chief Financial Officer

RR
Ravi Radhakrishnan

Chief Information Officer and Executive Vice President

MR
Monique R. Herena

Chief Colleague Experience Officer

ER
Elizabeth Rutledge

Chief Marketing Officer

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