Lead Analyst
American Express · Posted Oct 28
Banking, credit card, payment network, and travel services
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About the role
Global Supply Management (GSM) at American Express uses data-driven insights, predictive analytics, reporting visualizations and analytical automation to support strategic vendor decisions, savings, risk management, efficiency, service quality and transparency. The team works across analytics tooling, data quality and AI/GenAI enablement for procurement analytics. This Lead Analyst role translates business requests into analytical strategies, builds dashboards and analyses, and pilots approved AI-assisted insights integrated into reporting and repeatable processes.
What you will do
- Translate unstructured business requests into analytical strategies and actionable insights.
- Perform analysis and research on strategic priorities using best-in-class analytical approaches, including predictive analysis, statistical modelling and data mining.
- Deliver ad-hoc analysis and clear presentations of results, including visualizations and MIS for senior leadership.
- Collaborate with analytical teams across American Express business units, using internal and external data sources to generate insights.
- Drive analytical capabilities within GSM and business units using cognitive and analytical tools and technologies.
- Enhance data collection procedures to capture information relevant to analytical systems.
- Process, cleanse and verify data integrity for analysis; create automated anomaly-detection systems and monitor their performance.
- Deliver high-quality, accurate analytical outputs on time, with close attention to detail.
- Identify practical AI and GenAI opportunities for procurement analytics, insight generation, summarization and workflow efficiency.
- Support proofs of concept using approved AI tools and analytical technologies; evaluate accuracy, usefulness and business impact with stakeholder validation.
- Apply responsible AI principles, including data privacy, security, human review and appropriate governance when using AI-assisted outputs.
- Collaborate with business and technology partners to integrate validated AI-assisted insights into dashboards, reporting and repeatable processes.
- Conduct feasibility studies and proofs of concept to validate functional specifications and translate them into technical specifications.
- Assess existing environments, identify opportunities and recommend alternative solutions to technical problems.
- Translate requirements into concepts and user-experience designs in partnership with stakeholders and business partners.
- Understand procurement processes and support translation of AS-IS processes into TO-BE models.
Skills used in this role
What the employer is looking for
- 2+ years of experience in analytics.
- Bachelor’s or Master’s degree relevant to the industry; additional credentials are a plus.
- Strong analytical aptitude and experience with Tableau, SQL and Alteryx.
- Strong functional knowledge of procurement processes, including AS-IS and TO-BE process models.
- Excellent visual design skills and sensitivity to user–system interaction, including complex multi-panel interactive dashboards.
- Strong communication skills, with the ability to explain complex ideas clearly to a global audience.
- Awareness of AI/ML and GenAI concepts, prompt design and responsible AI practices; willingness to learn and apply approved AI tools.
Benefits and support
- Competitive base salaries
- Bonus incentives
- Support for financial-well-being and retirement
- Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)
- Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
- Generous paid parental leave policies (depending on your location)
- Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
- Free and confidential counseling support through our Healthy Minds program
- Career development and training opportunities
About American Express
American Express Company is a globally recognized multinational financial services corporation specializing in payment cards, travel-related services, and network banking. Founded in 1850, the company provides charge and credit cards, expense management products, and merchant services to consumers, small businesses, and large corporations worldwide. It operates a proprietary payments network known for its premium customer engagement and lifestyle rewards programs.
- Industry
- Banking
- Company size
- 76800 employees
- Founded
- 1850-03-18
- Location
- New York City, New York, USA
- Funding stage
- Public Company
Leadership
Chairman and Chief Executive Officer
Chief Financial Officer
Chief Information Officer and Executive Vice President
Chief Colleague Experience Officer
Chief Marketing Officer
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