Lead Analyst
American Express · Posted Oct 15
Banking, credit card, payment network, and travel services
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About the role
Global Supply Management (GSM) is responsible for sourcing, negotiating and contracting with suppliers and partners, enabling enterprise payments for goods and services, supporting third-party risk management and managing the Travel and Entertainment program. The Supplier Payments Quality Control & Compliance Review team performs independent secondary reviews of supplier invoices and payment transactions before payment release, ensuring data is accurate, complete, appropriately supported and compliant with American Express policies, accounting requirements, approval guidelines and risk management controls. This Lead Analyst role performs pre-payment quality reviews, identifies discrepancies and duplicate or incorrect payments, documents review findings and partners with Operations on timely resolution and sustainable improvements.
What you will do
- Perform independent pre-payment quality reviews of supplier invoices and payment transactions, ensuring accuracy, completeness and timeliness.
- Review and validate details i.e. Authenticity of invoice, Supplier set-up, PO/ Non PO status - goods/service receipts and approval evidence including legal entity, GL account, cost center, payment terms, due date and relevant Oracle AP entries.
- Identify duplicate invoices, incorrect payment amounts, supplier master data mismatches, overpayments, unauthorized payments and other financial or operational risks.
- Confirm applicable review requirements have been satisfied before providing payment QC clearance; escalate unresolved exceptions.
- Identify and document process errors, policy deviations and control gaps, maintaining complete and auditable review evidence.
- Prepare quality review dashboards, exception logs and reporting for stakeholders; monitor recurring issues and corrective actions.
- Collaborate with Supplier Payments Operations, Procurement, Vendor Management and other stakeholders to clarify discrepancies.
- Support root-cause analysis, corrective and preventive actions, SOP/checklist updates and continuous improvement initiatives.
- Support internal and external audits through timely provision of review evidence and documentation.
- Escalate material financial exposures and repeat control issues to senior colleagues or management.
Skills used in this role
What the employer is looking for
- Strong risk and compliance awareness with sound professional judgment and attention to detail.
- Ownership and accountability for review accuracy, timely escalation and issue resolution.
- Collaborative relationship management, constructive challenge and clear communication.
- Continuous-improvement mindset, openness to automation and willingness to learn.
- Bachelor’s degree in Commerce, Finance, Accounting, Risk Management or a related discipline.
- 2–4 years of relevant experience in Accounts Payable, Supplier Payments, Payment Quality Control or financial controls; preferably 2–3 years in AP payment quality review.
- Strong practical knowledge of the end-to-end AP lifecycle, including invoice receipt, validation, PO/non-PO processing, accounting, approvals, payment processing and reconciliation.
- Hands-on experience reviewing invoices against purchase orders, contracts, goods/service receipt evidence and applicable approvals.
- Strong working knowledge of Oracle Accounts Payable, including supplier master data, invoice/payment transactions, sub-ledger and general ledger.
- Strong analytical, root-cause analysis, documentation and problem-solving skills; proficiency in Microsoft Excel and operational reporting.
- Excellent communication and stakeholder management skills, ability to work independently and meet demanding timelines.
- General compliance or audit experience without sufficient practical AP process knowledge is not considered equivalent.
Benefits and support
- Competitive base salaries
- Bonus incentives
- Support for financial-well-being and retirement
- Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)
- Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
- Generous paid parental leave policies (depending on your location)
- Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
- Free and confidential counseling support through our Healthy Minds program
- Career development and training opportunities
About American Express
American Express Company is a globally recognized multinational financial services corporation specializing in payment cards, travel-related services, and network banking. Founded in 1850, the company provides charge and credit cards, expense management products, and merchant services to consumers, small businesses, and large corporations worldwide. It operates a proprietary payments network known for its premium customer engagement and lifestyle rewards programs.
- Industry
- Banking
- Company size
- 76800 employees
- Founded
- 1850-03-18
- Location
- New York City, New York, USA
- Funding stage
- Public Company
Leadership
Chairman and Chief Executive Officer
Chief Financial Officer
Chief Information Officer and Executive Vice President
Chief Colleague Experience Officer
Chief Marketing Officer
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