Key Account Manager
BlackBuck Limited · Posted Sep 26
Digital trucking, freight marketplace, payments, and fleet management services
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About the role
BlackBuck Limited, founded in 2015, is India’s largest trucking platform and a pioneer in digitizing trucking operations, empowering fleet owners with end-to-end digital solutions across load discovery, digital payments, telematics-based driver behavior analysis, and vehicle and working capital financing. The Key Account Manager is a full-time, on-site role based in Gandhidham, responsible for managing and growing strategic customer accounts in the trucking and logistics ecosystem. The role focuses on building strong stakeholder relationships, aligning BlackBuck’s solutions to operational needs, driving cross-sell and upsell opportunities, and reporting performance insights to customers and internal leadership.
What you will do
- The Key Account Manager is a full-time, on-site role based in Gandhidham, responsible for managing and growing strategic customer accounts in the trucking and logistics ecosystem.
- The role involves building strong relationships with key stakeholders, understanding their operational needs, and aligning BlackBuck’s solutions to improve efficiency and drive business outcomes.
- Day-to-day activities include monitoring account performance, resolving service issues, coordinating with internal operations, product, and finance teams, and identifying opportunities for cross-selling and upselling.
- The Key Account Manager will regularly analyze data and market trends, prepare performance reports, and present insights to customers and internal leadership.
- This role also includes ensuring contract compliance, maintaining high levels of customer satisfaction, and contributing feedback to enhance BlackBuck’s services and offerings.
Skills used in this role
What the employer is looking for
- Strong account management, customer relationship management, and stakeholder engagement skills.
- Experience in sales, business development, or key account handling, preferably in logistics, transportation, or technology-enabled services.
- Ability to analyze data, interpret performance metrics, and use insights to drive decisions and improvements.
- Effective communication, negotiation, and presentation skills, with proficiency in English and relevant local languages.
- Proven ability to work on-site with cross-functional teams, manage multiple priorities, and meet targets in a fast-paced environment.
- Bachelor’s degree in Business, Management, Engineering, or a related field; an MBA or equivalent postgraduate qualification is an advantage.
- Familiarity with digital platforms, CRM tools, and basic MS Office (Excel, PowerPoint, Word); comfort working with technology and mobile applications.
- Prior experience working with fleet owners, truckers, or large B2B accounts in the logistics or supply chain domain is highly beneficial.
Benefits and support
- Compensation and benefits are detailed in the job posting
About BlackBuck Limited
BlackBuck is a digital trucking platform that connects shippers with truck operators across India to streamline freight matching, payments, and fleet management. The company leverages technology to bring transparency and efficiency to the traditionally fragmented long-haul logistics sector. Through its application, it provides comprehensive solutions including tolling, fueling payments, telematics, and vehicle financing.
- Industry
- Logistics
- Company size
- 1001+ employees
- Founded
- 2015
- Location
- Bengaluru, Karnataka, India
- Funding stage
- Public Company
Funding
Public Company · $370M+ raised
- 2021-07-01Series E$67.0M
- 2019-05-01Series D$150.0M
Leadership
Co-Founder and CEO
Co-Founder
Recent coverage
Business Standard
Trucking startup BlackBuck's valuation crosses $1 bn, joins unicorn club2021-07-22