IT Administrator
AMD · Posted Oct 15
High-performance processors, graphics cards, data center solutions, and AI accelerators
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About the role
AMD's IT department – Onsite Services Support (OSS) team delivers end-user technical and operations support for AMD India. The team covers laptops/desktops, operating systems and applications, video conferencing and meeting support, plus extended network and IT support. This IT Administrator role supervises the Operations team, provides hands-on end-user support, and drives IT projects to resolution.
What you will do
- On Site Customer Support for IT - Provide daily End User technical and operations support
- Configure Laptops/Desktops and other IT systems
- Diagnose and troubleshoot technical issues
- Responsible to Lead the Operations team and IT projects as required
- Coordinate with various peer IT teams, and drive the technical issues to resolution
- Update/create technical documentation, FAQs as required
- Conference room – AV support
- Manage and Deliver daily Geek St. service (walk-in IT support) for AMD India
- Prepare various reports / PPTs and present as required
Skills used in this role
What the employer is looking for
- Bachelor's degree in computer science, information systems, or a similar field.
Preferred qualifications
- A minimum of 5 - 12 years' experience as a Systems Admin.
- Work experience as a Senior End User support engineer
- Good knowledge and hands-on experience with Laptops/Desktops(Hardware and Software), IT Operations support
- Solid understanding of Windows operating system, linux and Mac-OS, AD, O365, User on-boarding/offboarding, Asset management
- Knowledge of Network LAN, WAN and WiFi
- Good problem-solving and communication skills
- Team management abilities
Benefits and support
- Compensation and benefits are detailed in the job posting
About AMD
AMD is a global semiconductor company that designs high-performance central processing units (CPUs), graphics processing units (GPUs), and adaptive processors for data centers, personal computers, gaming consoles, and embedded systems. The company specializes in advanced computing solutions and AI accelerators, positioning itself as a major leader in modern high-performance and artificial intelligence hardware. Through strategic developments and acquisitions, AMD continues to expand its ecosystem across cloud infrastructure, enterprise computing, and physical AI.
- Industry
- Semiconductors
- Company size
- 31000 employees
- Founded
- 1969-05-01
- Location
- Santa Clara, California, USA
- Funding stage
- Public Company
Funding
Public Company
- 2007-11-16Post Ipo
Leadership
Chair and Chief Executive Officer
Executive Vice President, Chief Financial Officer and Treasurer
Executive Vice President and Chief Technology Officer
Executive Vice President and Chief Commercial Officer
Executive Vice President and General Manager, Data Center Solutions Business Group
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