Infrastructure Engineer III- Proxy
JPMorgan Chase · Posted Oct 16
Global banking, investment, credit card, mortgage, and asset management services
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About the role
JPMorgan Chase's Infrastructure Platforms team delivers infrastructure and performance excellence across one of the world's largest financial institutions. The group focuses on proxy and network security infrastructure, including secure web gateways, SSL visibility, and SaaS-based secure gateway platforms. This role applies deep infrastructure engineering knowledge to design, build, test, and deploy proxy-based security solutions, provide advanced troubleshooting, and drive automation, change management, and mentorship within the team.
What you will do
- Applies technical expertise and problem-solving methodologies to projects of moderate scope
- Client and Stakeholder management including client consultations, communication of expected completion dates and ongoing expectation management
- Contribute to process management and improvement within the team by updating and creating documentation and runbooks in line with engineering standards
- Provide advanced troubleshooting and support for Proxy issues
- Collaborate with other IT & business teams to align proxy solutions with organizational goals
- Contribute to change management process improvement by building standardized change implementation templates
- Provide technical guidance and mentorship to team members
- Uses enterprise-authorized AI capabilities within the work environment to accelerate infrastructure analysis and design documentation, validating outputs and handling operational data according to sensitivity and security requirements.
- Applies reuse-first, AI-assisted practices within delivery and automation routines to identify recurring issues and validate remediation options, ensuring changes are traceable/auditable and aligned to resiliency and security expectations.
Skills used in this role
What the employer is looking for
- Formal training or certification in infrastructure disciplines, with 3+ years of applied, hands-on experience.
- Hands-on experience installing, migrating, and decommissioning Broadcom (Bluecoat) proxy/security devices: ProxySG, Secure Web Gateway (ISG), Symantec Content Analysis Systems (CAS), SSL Visibility appliances, and Symantec Management Center (SMC).
- Experience with SaaS-based secure gateway vendors such as Zscaler and/or Netskope.
- Ability to design, build, test, and deploy proxy-based security solutions end-to-end.
- Strong understanding of network infrastructure and network security concepts, including application-layer protocols (HTTP/HTTPS) and vulnerability mitigation.
- Good understanding of REST APIs and container-based deployment models.
- Understanding of version and revision control practices and procedures.
- Proficiency using SIEM tools for security investigation and troubleshooting.
- Automation scripting skills for proxy environments, including comfort with shell/Python scripts and Ansible playbooks, plus strong networking fundamentals (topology, VLANs, routing, switching, global/local load balancing, firewalls) and flexibility to work off-hours/weekends in a 24x7 on-call rotation.
- Demonstrated experience using enterprise-authorized AI capabilities within the work environment to support infrastructure engineering workflows with strong validation habits and awareness of data sensitivity.
- Ability to review and validate AI-assisted recommendations before implementation, escalating when uncertain and ensuring outcomes align to resiliency, security, and auditability expectations.
Preferred qualifications
- Self-Starter who can take initiative and has the ability to work independently and collaboratively
- Demonstrated leadership and collaboration skills in a large enterprise environment
- Strong critical thinking and problem solving skills
- Strong work ethic with a results oriented mindset
- Ability to collaborate with different roles and different levels across different teams to achieve common goals and ensure end to end project delivery
Benefits and support
- Compensation and benefits are detailed in the job posting
About JPMorgan Chase
JPMorgan Chase & Co. is one of the oldest, largest, and most diversified financial services institutions in the world. Operating globally through the J.P. Morgan and Chase brands, the firm provides a comprehensive range of financial solutions including investment banking, consumer and commercial banking, transaction processing, and asset management. Serving millions of consumers and many of the world's most prominent corporate, institutional, and government clients, the company combines deep market expertise with extensive technological investments.
- Industry
- Banking
- Company size
- 320000+ employees
- Founded
- 1799
- Location
- New York, New York, USA
- Funding stage
- Public Company
Leadership
Chairman and Chief Executive Officer
Chief Financial Officer
Chief Operating Officer
Global Chief Information Officer
CEO, Asset & Wealth Management
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