Infrastructure Engineer
Barclays · Posted Nov 2
Banking, credit card, corporate, investment banking, and wealth management services
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About the role
The Salesforce COE Team at Barclays, set up in 2013, supports Corporate Banking, Barclaycard and Business Banking colleagues with user support, project management and CRM adoption / ad-hoc analytics across the three Salesforce business segments. The role sits within infrastructure engineering, building and maintaining reliable, scalable and secure platforms that support applications and data systems. The engineer will work on build engineering, incident management, automation and security, collaborating with product managers, architects and other engineers.
What you will do
- Build Engineering: Development, delivery, and maintenance of high-quality infrastructure solutions to fulfil business requirements ensuring measurable reliability, performance, availability, and ease of use. Including the identification of the appropriate technologies and solutions to meet business, optimisation, and resourcing requirements.
- Incident Management: Monitoring of IT infrastructure and system performance to measure, identify, address, and resolve any potential issues, vulnerabilities, or outages. Use of data to drive down mean time to resolution.
- Automation: Development and implementation of automated tasks and processes to improve efficiency and reduce manual intervention, utilising software scripting/coding disciplines.
- Security: Implementation of a secure configuration and measures to protect infrastructure against cyber-attacks, vulnerabilities, and other security threats, including protection of hardware, software, and data from unauthorised access.
- Teamwork: Cross-functional collaboration with product managers, architects, and other engineers to define IT Infrastructure requirements, devise solutions, and ensure seamless integration and alignment with business objectives via a data driven approach.
- Learning: Stay informed of industry technology trends and innovations, and actively contribute to the organization's technology communities to foster a culture of technical excellence and growth.
Skills used in this role
What the employer is looking for
- Attention to detail and quality of output
- MS Office applications
- Communication skills
- Ability to synthesise and summarise information concisely
- Ability to speak internationally with ease
- Team work
- Enjoys working in cross functional and multi-national teams
- Ability to drive own performance and achieve results
- Take responsibility for own personal development
- Proficiency in MS Office (Excel, Word and Power Point)
- Ability to translate written instructions into action items
- Aptitude to work in a variable business environment, periodically requiring tight deadlines and aggressive turn-around times
- Strong business acumen
- Knowledge and understanding of the financial services industry, in particular commercial or investment banking, is preferable
- Relevant years of prior experience in Salesforce.com technologies
- Certified Salesforce Administrator
- Stake holder management skills
- Project management skills
Preferred qualifications
- Sales Cloud Certification
- Service Cloud Certification
- Einstein Analytics Certification
Benefits and support
- Compensation and benefits are detailed in the job posting
About Barclays
Barclays is a British multinational universal bank that provides consumer, corporate, and investment banking, as well as wealth management services. Tracing its origins back to 1690 in London, the institution operates globally to serve millions of retail and institutional clients. The bank leverages cutting-edge technology and digital platforms to drive operational efficiency across its international network.
- Industry
- Banking
- Company size
- 93000+ employees
- Founded
- 1690
- Location
- London, United Kingdom
- Funding stage
- Public Company
Leadership
Group Chief Executive
Group Finance Director
Group Chief Operating Officer
Recent coverage
The Guardian
Barclays to cut 5,000 jobs as AI replaces roles2026-10-22
Investing.com
Barclays Q3 2026 slides show mixed results, on track for targets2026-10-22
Euronews
Barclays cuts 5,000 jobs as net profit grows 13% in Q32026-10-22