In_RBIN_Sr. Manager_PS/QMM2-BidP1
Bosch · Posted Nov 3
Mobility, industrial technology, consumer goods, and energy and building technology services
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About the role
The role sits in Bosch's plant quality function at Bannikuppe (Bidadi) and covers customer quality management, claim management, product audits and QMS adherence. It involves change management, quality improvement projects, escalation management, budget control and people management across manufacturing operations. The Sr. Manager represents the quality function in customer visits, audits and change events and drives compliance and improvement across the plant and extended workbench.
What you will do
- Evaluate and review customer specific Q-requirements, monitor improvement action to achieve customer results
- Manage & represent customer visits and audits at Bosch, plan & coordinate management visits to customer.
- Coordinate with stakeholders to enable continuity of production in special events
- Customer satisfaction index and fulfilment of customer
- Manage customer claims, rework & reverse logistics of customer & IPN return samples for 0 km, field and AA as per BBM process as a methodological expert (primary & secondary analysis)
- Ensure resource arrangement (parts & manpower) & approvals for containment actions across supply chain
- Customer satisfaction index and fulfilment of customer requirements;
- Product Audit & QMS (MP 301.09)
- Ensuring product and process quality as per defined SOP in plant across the shifts, and resources for conducting audits (regular, event based)
- Prepare team for management reviews (ROIN, BVS-Q, OLR, VBRM, SCIP etc) and audits (PS/QMM, IATF, 2DP and customer/ third party system audits)
- QMS adherence as per process landscape. No Major NC
- Represent and authorize the quality function during various change management events (QG gates, IPN releases, safe launch, Concession & ECR, RAS & trial order approval, PSW/FMEA)
- Initiating & driving Q improvement projects (HEP, IDC reduction, Shainin, Digitization, SCIP, RPP- cost saving project, Q complaint related) and enable supplier quality improvement projects
- Customer satisfaction index and fulfilment of customer requirements
- Asses the various risks in different areas (in-house production, customer support, plant to plant and extended workbench, blocked inventory) & Pre-alert to management in case of high risk
- On time management of crisis / escalations
- Extended workbench
- Ensure Product and process quality as per defined SOP at extended workbenches (e.g., QAP, Prebo, Macurex, Uni...)
- Control annual budget inline with the defined targets related to third party services (containment and analysis).
- Regularization & approval of PDI & dealer's claim amounts
- Foresee requirement related to Q methods, digital competency requirements based on current and future trends and direct employee capability accordingly. Incl Third party and PDI management.
- Employee satisfaction
Skills used in this role
What the employer is looking for
- Bachelors degree in engineering in Mechanical, Automotive, Electrical or Industrial engineering
- Masters in Engineering in relevant streams (desirable)
- 15+ years of relevant work experience in Manufacturing / Quality / Operation management
Benefits and support
- Compensation and benefits are detailed in the job posting
About Bosch
The Bosch Group is a leading global supplier of technology and services, operating across mobility, industrial technology, consumer goods, and energy and building technology sectors. Driven by its purpose to create technology that is "Invented for life," the company leverages its expertise in hardware, software, and IoT to shape global trends such as automation, electrification, and artificial intelligence.
- Industry
- Automotive
- Company size
- 406225 employees
- Founded
- 1886
- Location
- Stuttgart, Germany
- Funding stage
- Private Company
Leadership
Chairman of the Board of Management
Deputy Chairman and Chief Financial Officer
Markus Heyn
Deputy Chairman and Chairman of Mobility
Frank Meyer
Member of the Board of Management
Recent coverage
Quartz
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ETAuto
Christian Fischer Named New CEO of Bosch in Surprise Leadership Shake-UpJune 26, 2026