IN-Expert
Apple · Posted Sep 21
Consumer electronics, computer software, and digital online services
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About the role
The team delivers top-performing sales and service to Apple customers by understanding their needs, presenting products and services, and educating them on purchase options. This IN-Expert role supports peers, stays up to date on Apple products and Product Zone sales processes, and contributes to an inclusive store environment. The position is based in India and focuses on retail customer ownership opportunities.
What you will do
- Demonstrate and sustain top-performing sales and service to Apple customers by seeking to understand their needs, identifying ownership opportunities, presenting products and services, and educating customers on relevant ways to buy products.
- Be knowledgeable about and proactively stay up to date on Apple’s products, services, purchase options and Product Zone sales processes.
- Support your peers throughout the store as needed by sharing knowledge about Apple’s products, services and purchase options, and assist in offering ownership opportunities.
- Maintain accuracy and follow guidance.
- Perform other tasks as needed, including but not limited to providing customer service and support in other areas of the store.
- Contribute to an inclusive environment by respecting each other’s differences and having the curiosity to learn.
- Demonstrate Apple’s values of inclusion and diversity in daily activities.
Skills used in this role
Benefits and support
- Compensation and benefits are detailed in the job posting
About Apple
Apple Inc. designs, manufactures, and markets smartphones, personal computers, tablets, wearables, and accessories, and sells a variety of related services. Widely recognized as one of the world's leading technology innovators, the company emphasizes ecosystem integration, proprietary Apple silicon, and user privacy. Its flagship offerings include the iPhone, Mac, iPad, AirPods, Apple Watch, and the App Store.
- Industry
- Consumer Electronics
- Company size
- 166,000+ employees
- Founded
- 1976-04-01
- Location
- Cupertino, California, USA
- Funding stage
- Public Company
Funding
Public Company · $3.6M raised
- 1978-01-01Venture$0.09M
- 2020-12-25Post Ipo Debt-
Leadership
Chief Executive Officer
Tim Cook
Executive Chairman
Kevan Parekh
Chief Financial Officer
Sabih Khan
Chief Operating Officer
Craig Federighi
Senior Vice President of Software Engineering
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