IN-Creative
Apple · Posted Nov 4
Consumer electronics, computer software, and digital online services
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About the role
Apple Retail brings expertise to customers and aims to deliver an Apple experience while fostering inclusion. The Creative role helps customers set up products and connect their interests to the Apple ecosystem through Today at Apple sessions and events. The role also supports device setup, recommends solutions, and contributes to inclusive customer-facing activities on and off the sales floor.
What you will do
- Deliver engaging Today at Apple sessions to encourage strong customer participation.
- Generate excitement, engagement and enthusiasm among customers for Apple products and services through Today at Apple programming and events.
- Create interactive customer experiences that help others get the most from the Apple ecosystem.
- Drive ownership by recommending solutions that meet customer needs.
- Support customers in setting up their devices.
- Demonstrate familiarity with internal support resources available to customers who want to expand their technical knowledge.
- Perform other tasks as needed, including but not limited to supporting customer-facing activities on or off the sales floor.
- Contribute to an inclusive environment by respecting each other’s differences and having the curiosity to learn.
- Demonstrate Apple’s values of inclusion and diversity in daily activities.
Skills used in this role
What the employer is looking for
- Be available to work a schedule based on business needs that may include nights, weekends and public holidays in the retail store, and reliably attend work as scheduled, in line with local laws and subject to any approved accommodations.
- Have experience in retail or sales, or related work experience.
- Be proficient in the local language, both written and spoken.
Preferred qualifications
- Draw from experience with teaching or public presentations and be comfortable presenting to live audiences.
- Adapt facilitation styles to meet the needs of the audience with many learning styles, sizes and settings.
- Understand the benefits of the Apple ecosystem and influence others to see those benefits.
- Work in a team environment, demonstrating shared responsibility and accountability with other team members.
- Work in a fast-paced environment and balance multiple priorities at the same time.
Benefits and support
- Compensation and benefits are detailed in the job posting
About Apple
Apple Inc. designs, manufactures, and markets smartphones, personal computers, tablets, wearables, and accessories, and sells a variety of related services. Widely recognized as one of the world's leading technology innovators, the company emphasizes ecosystem integration, proprietary Apple silicon, and user privacy. Its flagship offerings include the iPhone, Mac, iPad, AirPods, Apple Watch, and the App Store.
- Industry
- Consumer Electronics
- Company size
- 166,000+ employees
- Founded
- 1976-04-01
- Location
- Cupertino, California, USA
- Funding stage
- Public Company
Funding
Public Company · $3.6M raised
- 1978-01-01Venture$0.09M
- 2020-12-25Post Ipo Debt-
Leadership
Chief Executive Officer
Tim Cook
Executive Chairman
Kevan Parekh
Chief Financial Officer
Sabih Khan
Chief Operating Officer
Craig Federighi
Senior Vice President of Software Engineering
Recent coverage
Hypebeast
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MacRumors
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Apple Newsroom
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