IN_Bosch Rexroth India _ Field Service Engineer/ Executive(Hydraulic System)_Ahmedabad
Bosch · Posted Oct 16
Mobility, industrial technology, consumer goods, and energy and building technology services
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About the role
Bosch Rexroth India's service organization supports hydraulic components and mobile hydraulic systems used in construction and mining equipment such as compactors, backhoe loaders, excavators and concrete pumps. The Field Service Engineer/Executive role is based in Ahmedabad and works with OEM and end customers on field and zero-km complaints, troubleshooting, proto-validation sign-off, and warranty claim management including 8D and Quad chart reports.
What you will do
- Strong troubleshooting and problem-solving skills in hydraulic Component (Axial piston pump & motor, Mobile control valve & Mobile hydraulic system
- Attend OEM & End Customer complaint for Field & Zero Km & close the complaint in coordination with Quality team
- Fostering internal relationship with internal Service Organizations and other departments
- Effective communication and interpersonal skills for interactions with customers and source plant teams
- Proto-validation sign -off for various mobile applications like Compactors, Backhoe Loader, Excavator, concrete pump and other construction & mining equipment.
- And attainment of KPIs Service TAT for closure of customer complaint.
- Handling warranty claim management including submission of 8D, Quad chart -reports & closure of complaints
Skills used in this role
What the employer is looking for
- B.E. / Diploma (Mechanical) with 3-6 years of relevant experience
- Should have below skill-set: Customer orientation, Products Knowledge, Communication Skills
- Presentation Skills
- Knowledge / Specialization / Experience / Expertise required in the areas like : In-depth Products Knowledge (Fault finding, trouble shooting, assembly, dis-assembly, Testing),Technical knowledge, troubleshooting skills, adaptability & Communication skills
Preferred qualifications
- Preferred Industry - Hydraulics
Benefits and support
- Compensation and benefits are detailed in the job posting
About Bosch
The Bosch Group is a leading global supplier of technology and services, operating across mobility, industrial technology, consumer goods, and energy and building technology sectors. Driven by its purpose to create technology that is "Invented for life," the company leverages its expertise in hardware, software, and IoT to shape global trends such as automation, electrification, and artificial intelligence.
- Industry
- Automotive
- Company size
- 406225 employees
- Founded
- 1886
- Location
- Stuttgart, Germany
- Funding stage
- Private Company
Leadership
Chairman of the Board of Management
Deputy Chairman and Chief Financial Officer
Markus Heyn
Deputy Chairman and Chairman of Mobility
Frank Meyer
Member of the Board of Management
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