IB SR Refresh SME
Barclays · Posted Oct 26
Banking, credit card, corporate, investment banking, and wealth management services
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About the role
Barclays Wholesale Onboarding supports day-to-day processing, reviewing, reporting, and issue resolution. This role is an IB SR Refresh SME based in Gurugram on a US shift, focused on client service, operational execution, KYC refresh, CDD/EDD review, and controls. The role works with clients, front office, and internal teams to complete refresh cases and improve Wholesale Onboarding processes.
What you will do
- Take responsibility for client service and operational execution task.
- Take responsibility for controlling risk and enhancing controls in connection to your job and areas of responsibility in accordance with rules and regulations.
- Take ownership of managing risk and strengthening controls within assigned work areas, ensuring compliance with relevant rules.
- Act as key point of contact for internal and external stakeholders, building strong professional relationships beyond immediate team.
- Role demands interaction with different departments including RAU, Coverage, Screening, various forums etc. to ensure seamless completion on the refresh cases.
- Support with day-to-day Wholesale Onboarding initiatives including KYC processing, reviewing (which can include Quality Checking), reporting, trading and issue resolution.
- Collaboration and engagement with clients/front office to gather Customer Due Diligence information/evidence in order to onboard or refresh a clients KYC in line with documented policy.
- Collaboration with teams across the bank to align and integrate Wholesale Onboarding processes.
- Identification of areas for improvement and providing recommendations for change in Wholesale Onboarding processes.
- Development and implementation of Wholesale Onboarding procedures and controls to mitigate risks and maintain operational efficiency.
- Development of reports and presentations on Wholesale Onboarding performance and communicate findings to internal senior stakeholders.
- Identification of industry trends and developments to implement best practice in Wholesale Onboarding.
- Participation in projects and initiatives to improve Wholesale Onboarding efficiency and effectiveness.
Skills used in this role
What the employer is looking for
- Conceptual understanding of risk management and the controls needed to mitigate them.
- Expertise in Global KYC, Customer due diligence, Enhanced due diligence, financial crime, or risk and control role.
- Excellent communication and interpersonal skills to effectively communicate with stakeholders, build relationships, and present findings.
- Must have problem solving skills, process improvement to provide recommendations for change in Wholesale Onboarding processes.
- Time management skills: must manage workloads effectively to complete complex and high-priority tasks within target timescales.
- Analysis & Judgement: must undertake KYC analysis with a high level of accuracy and attention to detail.
- You may be assessed on key essential skills relevant for success in role, such as risk and controls, business acumen, strategic thinking and digital and technology, as well as job-specific technical skills.
- Requires in-depth technical knowledge and experience in their assigned area of expertise
- Thorough understanding of the underlying principles and concepts within the area of expertise
Preferred qualifications
- Comprehensive experience in Global AML-KYC regulations and end-to-end KYC reviews based in EMEA / Americas / APAC region
- Strong understanding of Due Diligence on Institutional Clients, Sanctions, Adverse Media Screening, PEP
- Specialist knowledge in CDD, EDD, understanding and experience in reviewing company structures, organisations and ownership – for example Trusts, Charitable Organisations, Nominated Entities, Defence, Gaming and Gambling, Politically Exposed Persons, High Risk Jurisdictions (including HRTC).
Benefits and support
- Compensation and benefits are detailed in the job posting
About Barclays
Barclays is a British multinational universal bank that provides consumer, corporate, and investment banking, as well as wealth management services. Tracing its origins back to 1690 in London, the institution operates globally to serve millions of retail and institutional clients. The bank leverages cutting-edge technology and digital platforms to drive operational efficiency across its international network.
- Industry
- Banking
- Company size
- 93000+ employees
- Founded
- 1690
- Location
- London, United Kingdom
- Funding stage
- Public Company
Leadership
Group Chief Executive
Group Finance Director
Group Chief Operating Officer
Recent coverage
The Guardian
Barclays to cut 5,000 jobs as AI replaces roles2026-10-22
Investing.com
Barclays Q3 2026 slides show mixed results, on track for targets2026-10-22
Euronews
Barclays cuts 5,000 jobs as net profit grows 13% in Q32026-10-22