Head of Engineering, Commerce Platform
Atlassian · Posted Oct 5
Enterprise project management, team collaboration, and software development tools
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About the role
Atlassian's Core Commerce Platform organization owns the monetization backbone that converts every customer interaction—from a Jira seat to an AI-powered Rovo credit—into accurate, transparent, and compliant revenue. The team is evolving legacy billing systems into an enterprise-scale, multi-modal platform that supports both seat-based and value-based consumption models and interfaces with Stripe and internal financial reporting tools. This role leads a 50–70 engineer department in India to modernize the Commerce Cloud Platform, deliver enterprise commerce capabilities, ensure financial integrity and compliance, and drive AI adoption across the platform.
What you will do
- Platform Modernization: Transition the Commerce Cloud Platform (CCP) from a seat-centric system to a flexible, meter-agnostic engine capable of handling high-concurrency usage events and complex financial settlements.
- Enterprise Readiness: Deliver "hardened" commerce capabilities for our largest customers, including aggregate quoting, threshold-based invoicing, and advanced credit management.
- Financial Integrity & Compliance: Ensure 100% accuracy in revenue recognition (MRR/ARR) and downstream finance integrations. You will own the systems that interface with Stripe and internal financial reporting tools.
- AI-Native Transformation: Drive the adoption of AI within the platform itself—leveraging AI for automated testing of complex commerce scenarios, anomaly detection in billing, and optimizing the "Usage Event → Invoice" pipeline.
- Operational Excellence: Manage Tier 1 external-facing services where downtime directly impacts Atlassian's ability to transact. You will instill a culture of "zero-error" engineering and high-availability architecture.
- Executive Influencing: As a key leader in Commerce organization, you will represent the platform's roadmap to C-level stakeholders, ensuring engineering capacity aligns with Atlassian's strategic monetization goals.
Skills used in this role
What the employer is looking for
- Global Scale Leadership: 15+ years of experience in software engineering, with at least 5+ years in a senior leadership role at a global, hyper-scale technology organization. You have successfully led large, multi-layered engineering departments (50+ people) through managers and senior technical leaders.
- Monetization & Billing Expertise: Deep domain expertise in building and scaling Enterprise-grade Billing, Payments, or Commerce Platforms . You have a proven track record of architecting systems that support diverse pricing models, including Seat-based, Usage/Consumption-based, Ramp, and Flex models.
- High-Stakes Execution: Experience managing Tier 1, business-critical services where system reliability and financial accuracy are paramount. You understand the rigor required to manage platforms that power billions in annual revenue with "zero-error" tolerance.
- Strategic Platform Transformation: Demonstrated success in leading major organizational and technical shifts, such as transitioning a company's core business model or modernizing legacy monetization infrastructure into a flexible, multi-modal engine.
- Education: BS/MS in Computer Engineering, Computer Science, or a related technical field.
Benefits and support
- Health and wellbeing resources
- Paid volunteer days
- Bonuses
- Equity
About Atlassian
Atlassian is a leading software company that builds enterprise collaboration, project planning, and issue-tracking tools such as Jira, Confluence, and Trello. Empowering teams across the globe, Atlassian focuses on unleashing the potential of every team through advanced workflows, cloud infrastructure, and AI-driven capabilities.
- Industry
- Software
- Company size
- 10001+ employees
- Founded
- 2002
- Location
- Sydney, Australia
- Funding stage
- Public Company
Funding
Public Company · $210M raised
- 2010-07-13Venture - Series Unknown$60M
- 2014-04-10Secondary Market$150M
Leadership
CEO & Co-Founder
Chief Financial Officer
Chief Revenue Officer
Chief People and AI Enablement Officer
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