Group Manager-PTP SME
IBM · Posted Oct 7
Hybrid cloud, artificial intelligence, enterprise software, quantum computing, and IT consulting services
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About the role
IBM's Finance & Administration (F&A) consulting business delivers finance transformation and business process outsourcing services, including Procure to Pay (P2P) and Accounts Payable (AP) process optimisation. The role drives AI-enabled automation across the AP value chain using Generative AI, Agentic AI, intelligent document processing, and ERP-native capabilities. This Group Manager position owns AP transformation roadmaps, AI solution deployment from POC to production, governance and compliance, stakeholder and vendor management, and leadership of a finance transformation team.
What you will do
- Develop and execute a roadmap for AP process transformation integrating AI, automation, and analytics at each stage of the P2P lifecycle.
- Identify and prioritise AI use cases across invoice processing, exception management, vendor master governance, and payment optimisation.
- Design Target Operating Models that embed AI Agents, co-pilots, and intelligent workflows as standard delivery components.
- Champion Lean, Six Sigma, and AI-augmented methodologies to drive operational excellence in AP processes.
- Support new solution development via sole source, RFP, and renewal activities, including AI-differentiated value propositions.
- Oversee end-to-end AI deployment across the P2P stack, including Generative AI invoice extraction, AI-driven exception triage, and predictive payment analytics.
- Lead implementation of Agentic AI workflows (e.g., Microsoft Copilot Studio, IBM watsonx) to automate recurring AP tasks such as intercompany billing, PO matching, and payment runs.
- Evaluate and implement AP automation tools, including RPA, AI-native platforms (Hypatos, Kofax, Esker), and S/4HANA intelligent automation capabilities.
- Govern AI model performance, hallucination risk, and exception escalation paths in production AP environments.
- Drive POC-to-production scaling of AI solutions, including Smart Billing AI Assistants and Vendor Master AI cleansing tools.
- Assess and bring forward differentiated AI solutions that strengthen IBM's market position in F&A BPO.
- Cultivate strong relationships with senior finance leaders, CPOs, and external partners to align AP transformation and AI adoption goals.
- Collaborate with global finance teams to ensure standardisation, compliance, and AI governance across international payment regulations.
- Lead negotiations with ERP vendors, AI platform providers, and financial institutions to deliver cost-effective, future-ready payment solutions.
- Establish and maintain KPIs for AP performance inclusive of AI impact metrics: touchless invoice rate, AI exception resolution rate, straight-through processing (STP) %, and cost-per-invoice.
- Ensure adherence to financial governance policies, regulatory frameworks (GST, e-invoicing mandates, Peppol), and AI ethics standards.
- Conduct periodic audits to assess fraud risks, AP controls, and AI model integrity.
- Create sub-offerings to add incremental AI-enabled value to client engagements.
- Drive AP process improvement initiatives leveraging AI diagnostics, process mining, and intelligent benchmarking.
- Develop a structured change management approach covering AI adoption readiness, workforce reskilling, and digital trust building.
- Conduct training and upskilling sessions on AI-augmented AP tools, Copilot/Claude usage, and Prompt Engineering for finance teams.
- Lead a high-performing finance transformation team, mentoring professionals in AP strategy and AI-enabled delivery.
- Present AP transformation insights, AI business cases, and financial impact reports to senior leadership and board members.
- Foster a culture of continuous innovation, AI experimentation, cost efficiency, and accountability in finance operations.
Skills used in this role
What the employer is looking for
- Deep expertise in P2P / AP processes, procurement finance, and shared services environments
- Consulting experience in finance transformation, AI-enabled automation, and process reengineering.
- Proven ability to engage and influence senior stakeholders in finance, operations, and procurement.
- Hands-on experience with ERP systems (SAP S/4HANA, Oracle, Workday) and AI-native AP automation platforms.
- Ability to architect AI solutions from POC through to scaled production deployment in BPO environments.
- Strategic mindset with the ability to quantify and communicate AI-driven cost efficiencies and STP gains.
- Exceptional communication skills – able to translate AI strategies into actionable finance insights for C-suite audiences.
- MBA, CA, or CPA qualification will be an advantage.
- Certification in Lean Six Sigma, AI for Finance, Microsoft Copilot Studio, or IBM watsonx.
- Experience in global finance transformation and shared service centre environments.
- Familiarity with e-invoicing regulatory mandates (India GST, EU Peppol, ZATCA) and their AI compliance implications.
Benefits and support
- Compensation and benefits are detailed in the job posting
About IBM
International Business Machines Corporation (IBM) is a global technology and consulting company that provides hybrid cloud, artificial intelligence, and enterprise infrastructure solutions. Operating in over 175 countries, IBM helps businesses across industries modernize operations, secure data, and drive digital transformation through platforms like watsonx and Red Hat OpenShift. Founded over a century ago, the company remains a pioneer in high-performance computing, enterprise automation, and quantum technology.
- Industry
- Information Technology
- Company size
- 260,000+ employees
- Founded
- June 16, 1911
- Location
- Armonk, New York, USA
- Funding stage
- Public Company
Funding
Public Company · $3.5B raised
- ·Post Ipo Debt$150M
Leadership
Chairman, President and Chief Executive Officer
Senior Vice President and Chief Financial Officer
Senior Vice President, Software and Chief Commercial Officer
Senior Vice President, IBM Consulting
Senior Vice President, Marketing and Communications
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