Group Manager Finance & Administration Delivery - Operations
IBM · Posted Oct 28
Hybrid cloud, artificial intelligence, enterprise software, quantum computing, and IT consulting services
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About the role
IBM BPO, part of IBM Consulting, supports clients across industries in accelerating digital transformation using agile methodologies, process mining, and AI-powered workflows. The role is a Group Manager position responsible for finance clients across Finance and Accounts, owning client engagements and contracts across geographies. The manager will establish operations processes and metrics, drive transformation and continuous improvement, and lead and develop teams.
What you will do
- You will own client engagements/contracts across geographies- Operations support for establishing processes, metrics identifications and reporting.
- Establish and maintain a robust tracking mechanism for key indicators of the operations to support decision-making.
- Responsible for achieving transformation at a high level of change management experience, including challenging, inspiring and leading the team.
- Responsible for tracking and driving all process parameters ‘critical to quality’ for process delivery.
- Assist management with career development activities for team members, team leaders and managers, including performance management, feedback, and training.
- Ensure adequate mentorship & training of team members to ensure process objectives & Customer requirements are met.
- Minimum 16+ years of experience in Finance and Accounting Delivery & Transformations
- Proven experience creating and developing value propositions, business cases, and industry-specific offerings.
- Expertise in leading efforts on continuous process improvements and transformation along with carrying out maturity assessments.
- A certified Chartered Accountant/Company Secretaryship/Certified Management Accountant.
- Proven experience in end-to-end Record to Report, Procure to Pay & Order to Cash process.
- In-depth process knowledge in central finance reporting, management reporting and reports.
- Intuitive individual with an ability to manage change and proven time management.
- Proven interpersonal skills while contributing to team effort by accomplishing related results as needed.
- Up-to-date technical knowledge by attending educational workshops, reviewing publications.
Skills used in this role
What the employer is looking for
- Ability to ideate strategic direction and initiatives through designing of business outcome models, contracting structures and identification of new opportunities and business lines.
- Proficient in supporting the sales team in building a compelling business case for prospective clients to the offshore business and working closely with Process Delivery leaders in identifying improvement opportunities and implementing the same across all processes.
- Ability to influence people internal/external customers, Operations and Finance partners.
- Ambitious individual who can work under their direction towards agreed targets/goals and with a creative approach to work.
Benefits and support
- Compensation and benefits are detailed in the job posting
About IBM
International Business Machines Corporation (IBM) is a global technology and consulting company that provides hybrid cloud, artificial intelligence, and enterprise infrastructure solutions. Operating in over 175 countries, IBM helps businesses across industries modernize operations, secure data, and drive digital transformation through platforms like watsonx and Red Hat OpenShift. Founded over a century ago, the company remains a pioneer in high-performance computing, enterprise automation, and quantum technology.
- Industry
- Information Technology
- Company size
- 260,000+ employees
- Founded
- June 16, 1911
- Location
- Armonk, New York, USA
- Funding stage
- Public Company
Funding
Public Company · $3.5B raised
- ·Post Ipo Debt$150M
Leadership
Chairman, President and Chief Executive Officer
Senior Vice President and Chief Financial Officer
Senior Vice President, Software and Chief Commercial Officer
Senior Vice President, IBM Consulting
Senior Vice President, Marketing and Communications
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