Global Partner Program Operations Manager
Okta · Posted Oct 2
Cloud-based identity and access management solutions for workforce and customer security
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About the role
Okta builds trusted, neutral identity infrastructure that secures AI and human identities. The Global Partner Program team builds the strategy, tools, and operational muscle that empower partners to build thriving, high-growth Okta practices. This role owns the global partner program framework across APJ, driving regional program adoption, partner enablement, incentive and MDF management, and data-backed program optimization.
What you will do
- Regional Strategy & Adaptation: Own the localization and continuous evolution of the Global Partner Program for APJ. Build direct, tight feedback loops with APJ field teams and partners to identify market gaps, operational friction, and growth opportunities—translating those insights into rapid, high-impact program improvements.
- End-to-End Execution & Change Management: Drive high-velocity partner initiatives that directly impact partner productivity and top-line revenue across APJ. Own readiness, launch timing, stakeholder alignment, and change adoption for all regional program releases.
- Enablement & Operational Rhythms: Write clear, crisp, and accessible partner resources (including Incentives guides and playbook updates). Drive key operational rhythms, including Partner Advisory Boards, onboarding workflows, and clear partner communications.
- Data-Driven Optimization: Define and track tight KPIs across ROI, compliance, and partner-driven revenue. Use analytical tools to uncover deep insights, identify performance bottlenecks, and make data-backed program decisions.
- Cross-Functional Ownership: Act as the connective tissue between Sales, Marketing, Product, and Legal to ensure partner programs drive core business priorities. Collaborate globally to capture, refine, and deploy partner productivity playbooks at scale.
- Resource & Incentive Management: Manage program investments, including Market Development Funds (MDF) allocations and incentive payouts, maximizing returns on every dollar spent.
Skills used in this role
What the employer is looking for
- 3–6 years of partner program or operations experience, ideally within fast-growing tech/SaaS environments.
- Bias for Action & High Ownership: Proven track record of managing complex, moving initiatives from strategy to execution without waiting for step-by-step direction.
- Strong Operational & Writing Skills: Ability to write concise, easy-to-understand program documentation, partner guides, and executive updates.
- Data Literacy & Analytical Depth: Comfortable digging into metrics, finding signals in data, and translating raw numbers into strategic action items.
- First-Principles Problem Solver: Excellent judgment and ability to break down complex cross-functional challenges to build simple, scalable solutions.
- Cross-Functional Influence: Exceptional communication skills with the ability to align, influence, and unblock cross-functional partners at all levels.
- Salesforce (SFDC)
- Partner Relationship Management (PRM) platforms (e.g., Impartner)
- Google Workspace
- Tableau or similar analytics/BI platforms
Benefits and support
- Compensation and benefits are detailed in the job posting
About Okta
Okta is a leading independent provider of cloud-based identity and access management solutions that securely connect people and technologies to the right applications. The company powers both Workforce Identity and Customer Identity platforms, allowing organizations to securely manage user access and navigate modern challenges like agentic AI security.
- Industry
- Enterprise Software
- Company size
- 7500+ employees
- Founded
- 2009
- Location
- San Francisco, California, USA
- Funding stage
- Public Company
Funding
Public Company · $228M raised
- 2010-02-01Series A$10M
- 2011-08-01Series B$16.5M
- 2012-12-01Series C$25M
- 2013-09-01Series D$27M
- 2014-06-01Series E$75M
- 2015-09-01Series F$75M
- 2018-02-21Post IPO Debt$300M
Leadership
Co-Founder and Chief Executive Officer
Co-Founder and Executive Vice Chairman
Chief Marketing Officer
Chief Legal Officer
Recent coverage
StockTitan
Industry Leaders Form the Blueprint Alliance to Advance a Shared Architecture for Securing AI Agents2026-09-22
StockTitan
Okta Names Helen Riley to Board of Directors2026-09-18
ValueAdd VC
Okta Buys AI Identity Security Startup Permiso for ~$200M2026-07-30
StockTitan
Okta Announces Second Quarter Fiscal Year 2027 Financial Results2026-08-26