Global Benefits Specialist (Fixed Term Contract)
DoorDash India · Posted Oct 23
Software development, engineering support, and technology services for a global local commerce platform
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About the role
The Total Rewards - International Benefits team is a global group supporting benefits programs across Wolt, Deliveroo and DoorDash brands, navigating multi-country regulations and designing compliant, easy-to-use benefits and leave processes. This 12-month fixed term contract role in India is a build-and-implement mandate focused on designing and scaling benefits programs and processes through automation. The specialist will partner with People Business Partners, Payroll, Finance, Legal and external vendors to deliver compliant, operationally excellent benefits offerings.
What you will do
- Build and own key benefits initiatives end-to-end, administering and supporting statutory and supplementary local benefits programs in India and across multiple other countries.
- Support benefits enrollment cycles and drive improvements to administration processes and systems (preferably Workday).
- Monitor regulatory requirements across relevant markets, ensuring benefit programs comply with local legislation, collective labor agreements, and industry standards, including India's evolving Labour Codes as they come into force.
- Contribute to budget tracking and reporting, analyzing claims and utilization data to identify trends, surface risks, and make data-informed recommendations.
- Support vendor management activities, including day-to-day liaison with brokers and insurers, tracking performance, and supporting renewal and RFP processes.
- Act as an escalation point for People Operations and employees on complex benefits queries, applying sound judgment to resolve sensitive issues and mitigate risk.
- Collaborate with cross-functional stakeholders including; People Operations, People Business Partners, Procurement, Legal, Tax, and Finance to ensure smooth program delivery and alignment.
- Develop and maintain employee-facing communications, including enrollment guides, FAQs, and digital content, to help employees understand and access their benefits.
Skills used in this role
What the employer is looking for
- You bring 4–6 years of experience in benefits, total rewards, or a related HR discipline, with exposure to multi-country benefit programs.
- You hold a Bachelor's degree or equivalent, ideally in HR or a business-related field.
- You have working knowledge of benefits compliance requirements across multiple jurisdictions, including India.
- You're familiar with HRIS platforms (Workday preferred) and understand how benefits processes integrate with SaaS HR systems.
- You're highly organized with exceptional attention to detail, comfortable managing multiple priorities and deadlines simultaneously.
- You have a data-driven mindset, with advanced proficiency in Google Sheets and/or Excel, and are comfortable working with data to identify trends, detect errors, and support decision-making.
- You're proactive and solutions-oriented, able to work independently on assigned workstreams and escalate ambiguity appropriately.
- You build strong relationships across functions and geographies, and have a growth mindset — eager to deepen subject matter expertise and take on increasing scope over time.
- You have excellent written and verbal communication skills, with near-native fluency in English, and can translate complex benefits topics into clear, employee-friendly language.
- You're comfortable working across time zones and engaging a global employee population via email, messaging, and video, and can prepare clear, well-structured reports and presentations for HR and business stakeholders.
Benefits and support
- Compensation and benefits are detailed in the job posting
About DoorDash India
DoorDash Technologies India Private Limited acts as an Indian subsidiary and engineering/technology hub for DoorDash, Inc., supporting its global local commerce and delivery platform operations. The entity operates primarily as a corporate and technical setup in India rather than a consumer-facing delivery marketplace. It provides core technological backing, research, and software development services to the parent company.
- Industry
- Software & IT Services
- Company size
- 50-100 employees
- Founded
- 2020-01-23
- Location
- Pune, Maharashtra, India
- Funding stage
- Public Company
Funding
Public Company · $2.5B raised
- 2020-06-18Series H$400M
Recent coverage
Analytics India Magazine
DoorDash Opens First India Hub in Hyderabad, Plans to Scale Team to 3,0002026-09-30
The Economic Times
DoorDash opens first India Office, plans to scale tech, support team to 3,0002026-09-30
MT Newswires
Update: DoorDash Sets Up India Talent Hub, Aims to Scale Workforce to Over 3,0002026-09-30