Global Banking & Markets Operations-TxB Ops Enablement-Associate-Bengaluru
Goldman Sachs · Posted Oct 14
Investment banking, securities, asset management, and wealth management services
Get a personal compatibility score
Add a resume for personal matches
About the role
Transaction Banking Operations sits within Goldman Sachs' Investment Banking Division, building and supporting the firm's Transaction Banking offering of treasury and cash management products for corporate clients, with a global team across Singapore, Bengaluru, London, New York and Dallas. The Operations Enablement team provides central services that help drive the growth and scalability of operations, translating product and client journey changes into practical operational actions. This role supports operational readiness for Transaction Banking product roadmap deliverables, coordinating with Product, Engineering, Risk, Legal, Compliance and functional Operations teams on readiness workstreams, UAT support and enablement programs.
What you will do
- Support operational readiness for Transaction Banking product roadmap deliverables, ensuring impacted Operations teams are prepared to support new products, features, enhancements, and client-facing capabilities before go-live.
- Partner with Product, Engineering, Risk, Legal, Compliance, and functional Operations teams to understand roadmap deliverables’ scope, assess operational impacts, track dependencies, and drive readiness activities to completion.
- Develop a strong understanding of the end-to-end Transaction Banking client journey and use that perspective to identify which teams, processes, controls, procedures, and client support models may be impacted by upcoming changes.
- Coordinate readiness workstreams, including stakeholder engagement, milestone tracking, issue escalation, communication planning, training coordination, procedure updates, and post-launch follow-up.
- Support user acceptance testing by helping define operational test scenarios, coordinating participation from functional Operations teams, tracking defects or feedback, and ensuring operational considerations are addressed prior to production release.
- Maintain clear project documentation, action logs, status updates, decision records, and readiness materials using tools such as JIRA, Confluence, Excel, PowerPoint, Power BI, and QuickSight.
- Contribute to Operations Enablement programs that help improve operational transparency, client experience, and execution discipline across Transaction Banking Operations.
- Identify, evaluate and support ways to leverage Artificial Intelligence (AI), Machine Learning (ML) to streamline manual workflows and eliminate operations bottlenecks across TxB Operations teams.
Skills used in this role
What the employer is looking for
- Bachelor’s degree with at least 3 years of relevant professional experience in Operations, project management, business analysis, product implementation, client service, or related financial services function
- Good understanding of transaction banking, correspondence banking, cash management, treasury management, Liquidity and Payments products, especially from an Operations perspective.
- Strong project management and organizational skills, with the ability to manage milestones, dependencies, risks, action items, and follow-ups across multiple workstreams
- Ability to partner effectively with cross-functional stakeholders, communicate clearly, and drive alignment on operational readiness needs and timelines
- Ability to understand business requirements, product changes, and client journey impacts, and translate them into practical readiness actions for impacted Operations teams
- Experience supporting change initiatives, product or feature launches, operational implementation activities, or other cross-functional delivery efforts
- Experience participating in user acceptance testing, including documenting test scenarios, coordinating participants, tracking issues, and supporting readiness decisions prior to launch
- Ability to work in a cross-functional team set up and operate at an agile and nimble pace to manage business and project outcomes.
- Analytical mindset with strong attention to detail, sound judgment, and the ability to identify risks, gaps, dependencies, and practical solutions
- Proficiency with Microsoft Excel and PowerPoint, with the ability to synthesize information into clear updates, trackers, presentations, and decision materials
Preferred qualifications
- Experience in Transaction Banking, cash management, payments, client onboarding, client implementation, client service, or Operations support functions
- Familiarity with the Software Development Life Cycle, Agile delivery practices, product roadmaps, release management, or production go-live governance
- Experience using JIRA and Confluence to track work, manage documentation, coordinate issue resolution, or support cross-functional delivery
- Experience with Power BI, AWS Quick, or similar reporting and data visualization tools to interpret data and generate reports (hands-on dashboard development)
- Experience with process mapping, procedure documentation, control documentation, or operational workflow analysis
- Comfortable operating in ambiguous environments, connecting related workstreams, asking thoughtful questions, and helping stakeholders reach clarity.
Benefits and support
- wellness programs
- personal finance offerings
- mindfulness programs
- training and development opportunities
About Goldman Sachs
The Goldman Sachs Group, Inc. is a leading global financial institution that delivers a broad range of financial services across investment banking, securities, investment management, and consumer banking to a diverse client base. Established in 1869 and headquartered in New York City, the firm serves corporations, financial institutions, governments, and high-net-worth individuals worldwide.
- Industry
- Investment Banking
- Company size
- 47400+ employees
- Founded
- 1869
- Location
- New York, New York, USA
- Funding stage
- Public Company
Leadership
Chairman and Chief Executive Officer
President and Chief Operating Officer
Recent coverage
TradingKey
Goldman Sachs Q2 2026: Record Revenue $20.34B, EPS Surge 92%2026-10-11
The Guardian
Top Bosses at Goldman Sachs In Line for Share of $500m Bonus Pot2026-10-08
GuruFocus
Goldman Sachs Upgrades Global Equities Stance to Overweight Ahead of Q3 Earnings2026-10-12
EnergyNow
Goldman Sachs Lifts December 2026 Brent Price Forecast to $90/bbl2026-10-12