Gift City Branch - Market Operations Lead, Vice President
JPMorgan Chase · Posted Oct 9
Global banking, investment, credit card, mortgage, and asset management services
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About the role
JPMorganChase is building out its India GIFT City branch operations function, which is responsible for end-to-end post-trade delivery across markets products. The team covers foreign exchange, rates derivatives, options, fixed income, and money markets, with a focus on controls, regulatory compliance, and straight-through processing. This Vice President role leads a front-line operations team, owning trade capture, confirmations, settlements, reconciliations, and break management while driving automation, process improvement, and talent development.
What you will do
- Lead end-to-end post-trade delivery, including trade capture and validation, confirmations, settlements, reconciliations, break management, investigations, and issue resolution.
- Own service performance outcomes, improving accuracy, timeliness, straight-through processing, and client experience.
- Strengthen the risk and control environment through disciplined control execution, issue management, remediation, and audit readiness.
- Ensure compliance with regulatory requirements and internal policies, maintaining strong governance, documentation, and operating discipline.
- Lead, coach, and develop the team, ensuring clear accountability, effective coverage, and operational resiliency.
- Partner with sales and trading, technology, risk, compliance, and finance teams to resolve exceptions and deliver change effectively.
- Drive automation and process improvements, including workflow redesign, data quality enhancements, and operational dashboards.
- Provide clear reporting on key performance indicators, incidents, control issues, and change delivery progress.
Skills used in this role
What the employer is looking for
- Bachelor’s degree
- Minimum 15 years of experience in markets operations, post-trade, middle office, or trade support, with end-to-end lifecycle ownership across at least one of: foreign exchange, rates derivatives, options, fixed income, or money markets.
- Proven people leadership experience, including coaching, performance management, and building a strong controls culture.
- Strong knowledge of post-trade processes, including confirmations, settlements, reconciliations, and investigations.
- Track record of delivering measurable improvements, such as reduced breaks, faster turnaround times, higher straight-through processing, or automation benefits.
- Strong stakeholder management and communication skills, with the ability to influence across functions and seniority levels.
- Strong analytical and problem-solving skills, with the ability to use data and key performance indicators to manage performance and prioritize risk.
Preferred qualifications
- Experience working in a regulated markets environment, with familiarity with India and emerging markets operating considerations.
- Experience leading change or transformation initiatives in operations in partnership with technology teams.
- Experience leading teams through the adoption of AI-enabled analytics, workflow automation, or intelligent process tools to improve operational efficiency and accuracy, reduce manual effort, and support consistent, well-controlled execution through coaching, change adoption, and continuous improvement
Benefits and support
- Compensation and benefits are detailed in the job posting
About JPMorgan Chase
JPMorgan Chase & Co. is one of the oldest, largest, and most diversified financial services institutions in the world. Operating globally through the J.P. Morgan and Chase brands, the firm provides a comprehensive range of financial solutions including investment banking, consumer and commercial banking, transaction processing, and asset management. Serving millions of consumers and many of the world's most prominent corporate, institutional, and government clients, the company combines deep market expertise with extensive technological investments.
- Industry
- Banking
- Company size
- 320000+ employees
- Founded
- 1799
- Location
- New York, New York, USA
- Funding stage
- Public Company
Leadership
Chairman and Chief Executive Officer
Chief Financial Officer
Chief Operating Officer
Global Chief Information Officer
CEO, Asset & Wealth Management
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