Fund Services Vice President
JPMorgan Chase · Posted Oct 6
Global banking, investment, credit card, mortgage, and asset management services
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About the role
JPMorganChase's Fund Services team provides outsourced Fund Accounting services, delivering timely and accurate Net Asset Value (NAV) reporting for institutional clients. The team operates within Fund Servicing Operations, with a focus on risk and control discipline, senior stakeholder management, and continuous operational improvement and transformation. This Vice President role leads end-to-end fund accounting execution, handles escalations and client inquiries, drives process improvement and automation, and builds and develops high-performing teams.
What you will do
- Lead end-to-end fund accounting delivery, including pre-NAV validation, exception management, and resolution of client inquiries.
- Ensure timely and accurate NAV delivery aligned to client expectations and internal service standards.
- Monitor operational risk, identify control gaps, and escalate actual or potential issues and delivery delays in a timely manner.
- Serve as a Subject Matter Expert (SME) by providing training, guidance, and ongoing support on fund accounting processes and controls.
- Act as the secondary escalation point for complex operational issues, driving timely resolution while maintaining service quality standards.
- Partner with internal stakeholders and clients to ensure adherence to SLAs, regulatory requirements, and operational best practices.
- Drive process improvement, risk mitigation, and automation/efficiency initiatives to enhance controls, scalability, and consistency.
- Build and develop high-performing teams through effective hiring, coaching, engagement, performance management, and retention strategies.
- Influence senior stakeholders across business, operations, technology, and transformation teams to deliver strategic priorities and strengthen client partnerships.
Skills used in this role
What the employer is looking for
- MBA or Bachelor’s degree in Finance, Accounting, Economics, or related discipline.
- Minimum 8 years of people management experience (direct and/or matrix leadership).
- Strong working knowledge of fund accounting operations, NAV processes, exceptions management, and operational controls.
- Proven ability to manage operational risk and deliver against service commitments in a deadline-driven environment.
Preferred qualifications
- Extensive experience managing high-value institutional clients and strategic relationships across multiple jurisdictions and global markets.
- 15 years of relevant industry experience within Banking / Investment Banking Operations (Fund Servicing / Fund Accounting preferred).
- Demonstrated experience leading transformation programs (banking, financial services, or capital markets environments preferred).
- Ability to navigate complexity and ambiguity, identify key challenges, and drive solutions to successful outcomes.
- Strong understanding of broad business objectives, strategic implications, and alignment of initiatives to organizational goals.
- Awareness of industry trends, customer expectations, and emerging technological/operational innovations.
- Strong analytical skills, including ability to evaluate and quantify operational, business, and financial impacts of target operating model (TOM) changes.
Benefits and support
- Compensation and benefits are detailed in the job posting
About JPMorgan Chase
JPMorgan Chase & Co. is one of the oldest, largest, and most diversified financial services institutions in the world. Operating globally through the J.P. Morgan and Chase brands, the firm provides a comprehensive range of financial solutions including investment banking, consumer and commercial banking, transaction processing, and asset management. Serving millions of consumers and many of the world's most prominent corporate, institutional, and government clients, the company combines deep market expertise with extensive technological investments.
- Industry
- Banking
- Company size
- 320000+ employees
- Founded
- 1799
- Location
- New York, New York, USA
- Funding stage
- Public Company
Leadership
Chairman and Chief Executive Officer
Chief Financial Officer
Chief Operating Officer
Global Chief Information Officer
CEO, Asset & Wealth Management
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