Fraud Manager
JPMorgan Chase · Posted Oct 12
Global banking, investment, credit card, mortgage, and asset management services
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About the role
The Commercial Investment Banking team safeguards financial systems by identifying at-risk customers and transactions to help prevent money laundering and other financial crimes. The role sits at the intersection of fraud prevention, data analytics, and emerging technologies such as AI and machine learning. This role designs fraud prevention strategies, scrutinizes customer transactions, aligns policies with credit risk and partner teams, and coaches colleagues on consistent fraud prevention execution.
What you will do
- Design comprehensive fraud prevention strategies using data analytics and emerging technologies to strengthen systems and processes.
- Scrutinize customer transactions to detect potential fraud, applying artificial intelligence and machine learning methods to improve accuracy.
- Align fraud prevention policies and procedures with credit risk and partner teams to support a unified risk management approach.
- Coach team members through mentoring and guidance to build a culture of continuous learning and vigilance.
- Track emerging technologies and legislative changes that impact the business and apply insights to enhance fraud prevention capabilities.
- Implement and maintain fraud prevention policies and procedures, reinforcing awareness and consistent execution across colleagues.
Skills used in this role
What the employer is looking for
- Bring 8+ years of experience or equivalent expertise in fraud detection and prevention, focused on identifying at-risk customers and transactions.
- Interpret patterns and trends in fraudulent activity using data analytics to inform detection and prevention actions.
- Apply knowledge of emerging technologies that impact the business to improve fraud prevention methods and controls.
- Collaborate across functions, partnering effectively with multiple departments to achieve shared risk management goals.
- Deliver front-line customer service support by proactively seeking feedback and using it to improve fraud prevention systems and processes.
Preferred qualifications
- Demonstrate “Developing experience using AI-powered analytics, workflow automation, or intelligent process tools to drive efficiency gains, reduce manual effort, or improve accuracy in operational processes.”
Benefits and support
- Compensation and benefits are detailed in the job posting
About JPMorgan Chase
JPMorgan Chase & Co. is one of the oldest, largest, and most diversified financial services institutions in the world. Operating globally through the J.P. Morgan and Chase brands, the firm provides a comprehensive range of financial solutions including investment banking, consumer and commercial banking, transaction processing, and asset management. Serving millions of consumers and many of the world's most prominent corporate, institutional, and government clients, the company combines deep market expertise with extensive technological investments.
- Industry
- Banking
- Company size
- 320000+ employees
- Founded
- 1799
- Location
- New York, New York, USA
- Funding stage
- Public Company
Leadership
Chairman and Chief Executive Officer
Chief Financial Officer
Chief Operating Officer
Global Chief Information Officer
CEO, Asset & Wealth Management
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