Founder's Office – Process & Execution
Dodo Payments · Posted Oct 29
Global Merchant of Record and billing platform for SaaS and AI-first companies
Get a personal compatibility score
Add a resume for personal matches
About the role
Dodo Payments is a global Merchant of Record platform for SaaS, AI, and digital businesses that handles payments, local taxes, compliance, fraud prevention, and invoicing. The company serves 25,000+ businesses across 220+ countries and supports 30+ local payment methods. This Founder's Office role converts CEO priorities into execution plans, runs cross-functional reviews and process redesign across compliance, finance, and risk, and drives special projects.
What you will do
- Take CEO priorities and convert them into clear execution plans with owners, milestones, deadlines, and success metrics.
- Run the cadence: conduct weekly reviews with function heads, maintain a tracker of every CEO initiative, and flag early when something slips.
- Drive cross-functional projects end to end, especially those that sit between teams and have no natural owner.
- Close the loop: confirm each initiative is complete, measure results against original goals, and report back to the CEO.
- Map how key workflows run today, especially across compliance, finance, and risk, and identify bottlenecks.
- Redesign and document processes as simple SOPs, checklists, and RACI charts that teams actually follow.
- Track before-and-after metrics such as turnaround time, error rate, and hours saved.
- Own meeting hygiene: agendas, decision logs, and action items, followed up until closed.
- Handle special projects as they come: new market or payment-method launch, pricing change, partner rollout, audit or licence readiness, fundraise data room.
Skills used in this role
What the employer is looking for
- 3–5 years in operations, program/project management, business excellence, consulting, or a Founder's Office / Chief of Staff team, ideally at a startup or fast-growing company.
- Track record of taking messy, cross-functional projects from idea to done; bring two or three concrete examples with results.
- Hands-on process improvement experience: mapped a workflow, cut steps out of it, and made the change stick.
- Clear writer and communicator; able to turn a 40-minute CEO brain-dump into a one-page plan.
- Able to influence without authority, including holding senior people accountable politely and firmly.
- High ownership, discretion with confidential information, and comfort with ambiguity and shifting priorities.
- Comfortable working alongside compliance, legal, and finance teams in a regulated business.
- Graduate in any discipline; an MBA is a plus, not a requirement.
Preferred qualifications
- Exposure to Lean or Six Sigma (Green Belt or above).
- Prior work directly with a founder or CXO.
- Familiarity with basic P&L, unit economics and MIS reporting, or exposure to payments, fintech or SaaS.
Benefits and support
- Health and accidental insurance cover.
About Dodo Payments
Dodo Payments is a global Merchant of Record (MoR) and billing platform designed for SaaS, AI-first, and digital product businesses. The platform streamlines cross-border commerce by taking care of legal and financial responsibilities, global tax calculations, compliance, invoicing, and local payment processing across more than 150 countries. It empowers developers, solopreneurs, and scaling enterprises to monetize globally without setting up local entities.
- Industry
- Payments
- Company size
- 50-100 employees
- Founded
- 2024
- Location
- Bengaluru, India
- Funding stage
- Seed
Funding
Seed · $2.1M raised
- 2025-02-01Seed$1M
- 2025-12-24Pre-Seed$1.1M
Leadership
Co-Founder & CEO
Ayush Agarwal
Co-Founder & CPTO
Recent coverage
Indian Startup News
Cross-border payments startup Dodo raises $1.1 million in led by Antler, 9Unicorns2025-02-25
Signalbase
Dodo Payments Secures $1.1M in Pre-Seed Funding to Power Global Digital Payment Innovation2025-02-25
Financial IT
Dodo Payments Raises $1.1M to Expand Cross-Border Payment Solutions2025-03-11